Summary
Overview
Work History
Education
Skills
Timeline
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Amy Barlow

Colorado City,AZ

Summary

Graduated a year early in high school with strong management and customer service experience. Desires to join a innovated, goal-oriented team with a strong growth track. Dependable hard worker recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations

Overview

8
8
years of professional experience

Work History

Onboarding Training Manager

Premium Production
06.2022 - Current
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Collaborated with other departments to align training programs with organizational goals and objectives.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Monitored and evaluated training performance to determine quality and cohesiveness.

Credit Specialist

Credit Innovation Group
04.2019 - 03.2022
  • We give people hope that tomorrow can be better than today through credit. We focus on the 3 C's of credit, Character, Capacity and Capital. Goal being to help the customers accomplish their credit goals. Experienced in analyzing the credit report both what is affecting the credit score negatively and positively
  • Maintained a book of customers that consisted of taking on new customers and helping current customers understand their credit profile in order to accomplish their credit goals. Home ownership being the #1 goal.
  • Also consisted of reaching out to customers that failed their payments and trying to cancel and helping them understand the value of credit and to not give up on their goal of homeownership.

Front Desk Medical Receptionist

Callahan Clinic
08.2017 - 03.2019
  • Works with patients at a medical clinic to help them get checked in. Accepted and processed customer payments with cash, credit cards, and checks. Effective communication with other employees and upper management. Acknowledge patients issues and needs and resolved their problems quickly and efficiently. Evaluated patients for the their vitals and put in data entry. Answered phones in a timely manner.

Cook/Cashier

Brothers Bistro
05.2016 - 08.2017
  • Established a good effective work ethic with the rest of the cooks and cashiers. Improved food service by contributing new ideas, prepared, and made food ahead of time. Trained new employees on taking orders and using the new software. Cleaned and kept a rotation schedule to keep areas healthy.

Education

High School Diploma -

Water Canyon High School
Hildale, UT

No Degree -

Dixie State University
Saint George, UT

Skills

  • FMLA Knowledge
  • Written and Oral Communications
  • Course Design
  • Team Direction
  • Credit Decision Making
  • Organizational Skills
  • Friendly, Positive Attitude
  • Telephone and Email Etiquette
  • Consumer Credit Knowledge
  • Data Analytics

Timeline

Onboarding Training Manager

Premium Production
06.2022 - Current

Credit Specialist

Credit Innovation Group
04.2019 - 03.2022

Front Desk Medical Receptionist

Callahan Clinic
08.2017 - 03.2019

Cook/Cashier

Brothers Bistro
05.2016 - 08.2017

High School Diploma -

Water Canyon High School

No Degree -

Dixie State University

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Amy Barlow