Amy Bass
Gray,GA
Summary
Dynamic leader with a proven track record at Old Clinton Gas, excelling in operations management and customer service. Skilled in POS systems and adept at fostering team leadership, I significantly enhanced customer satisfaction and store efficiency. Expert in inventory control and employee training, my approach boosts productivity and fosters a positive work environment.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goal
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Old Clinton Gas
08.2017 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
Education
High School Diploma -
05-1993
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Shift scheduling
- Work prioritization
- Inventory management
- Vendor management
- Disciplinary techniques
- Adaptability and flexibility
- Multitasking
- Positive attitude
- Multitasking Abilities
- Store operations
- Store opening and closing
- Cash management
- POS systems
- Recruitment and hiring
- Inventory control
- Bank and safe deposits
- Bank deposit procedures
- POS systems operations
- Employee supervision
- Friendly and positive
- Order management
- Employee terminations
- Staff management
- Operations management
- Task delegation
- Hiring and training
- Managing operations and efficiency
Certification
- ServSafe Food Handler's Certification
- Georgia Driver's License
Timeline
Manager - Old Clinton Gas
08.2017 - 12.2024
Jones County High School - High School Diploma,
Similar Profiles
Noah ReeceNoah Reece
Installation Technician at Clinton Newberry Natural GasInstallation Technician at Clinton Newberry Natural Gas
Princess SuberPrincess Suber
Customer Service Representative at Clinton Newberry Natural Gas AuthorityCustomer Service Representative at Clinton Newberry Natural Gas Authority
Justin HughesJustin Hughes
Installation Technician at Clinton-Newberry Natural Gas AuthorityInstallation Technician at Clinton-Newberry Natural Gas Authority