Amy Bates
Richton,MS
Summary
Well-qualified HR Assistaint with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
HR Assistant
South Mississippi Correctional Institution
03.2023 - Current
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Filed paperwork, sorted, and maintained office organization.
- Processed employee termination inventory paperwork at direction of supervisory staff.
- Answered and redirected incoming phone calls for office.
- Maintained office supplies, distributed mail and processed invoices for payment.
Training Manager
Dollar General Store
09.2010 - 10.2023
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Assisted in development of employee assessments to measure training value.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Directed field training to enhance participants' skills.
- Managed new employee orientation training process for more than [Number] employees each year.
- Directed training programs and development paths for managers.
- Implemented new learning strategies depending upon employees' skill levels.
Education
High School Diploma -
Battle Mountain High School
Battle Mountain, NV06.1990
Skills
- Transcribing Meetings and Messages
- Compensation
- Daily Operations Management
- Employee Relations
- Document Employee Information
- Exit Interviews
- Clerical Support
- Compensation and Benefits Administration
- Benefits Administration
- Shift Change Procedures
- Employee Recruitment
- Job Applicant Interviews
- Managing Applicant Inquiries
- New Employee Onboarding
- Termination Procedures
- Company Inventory
- Training Employees
- Resume Screening
- Management Scheduling and Time Records
- Process Forms
- Meeting Preparation
- Balance Reconciliations
- Personnel Files
- Greeting Visitors
- Minute Taking
- Coordinating Training Materials
- HR Policies
- Application Tracking
- Workforce Planning
Timeline
HR Assistant
South Mississippi Correctional Institution
03.2023 - Current
Training Manager
Dollar General Store
09.2010 - 10.2023
High School Diploma -
Battle Mountain High School
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