Amy Baumgardner
BRISTOL,TN
Summary
Versatile Senior Paralegal with background managing cases, coordinating documents and completing in-depth research to support work in insurance defense including state workers' compensation claims and federal black lung claims. Strengths include verbal and written communication, multitasking and time management. Over 20 years of experience working in private, public and organizational environments.
Overview
30
30
years of professional experience
Work History
Senior Paralegal
PennStuart Law Offices
12.2008 - Current
- Conferred with clients and other involved parties to gather and track case information.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Prepared legal briefs, motions, and pleadings.
- Edited and proofread legal documents to verify accuracy.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
Administrative Secretary
PennStuart
11.1998 - 11.2008
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Offered technical support and troubleshot issues to enhance office productivity.
Assistant Manager
Woodward's Rest Home
07.1995 - 08.1998
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Created employee schedules to align coverage with forecasted demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Floor Aide
Woodward's Rest Home
06.1993 - 07.1994
- Offered caring companionship and emotional support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided grooming and mobility assistance to support daily living needs.
- Transported client to medical appointments and grocery shopping.
- Organized medications and reminded about taking each on schedule.
Education
Associate of Applied Science - Administrative Support Technology
Virginia Highlands Community College
Abingdon, VA06.1998
Skills
- Proficiency in MS Office
- Administrative Support
- Drafting Correspondence
- Case File Preparation
- Case Summaries
- Drafting Legal Documents
Timeline
Senior Paralegal
PennStuart Law Offices
12.2008 - Current
Administrative Secretary
PennStuart
11.1998 - 11.2008
Assistant Manager
Woodward's Rest Home
07.1995 - 08.1998
Floor Aide
Woodward's Rest Home
06.1993 - 07.1994
Associate of Applied Science - Administrative Support Technology
Virginia Highlands Community College