AMY BAUTISTA
Richardson
Summary
Experienced professional in financial record management with a solid foundation in accounting processes and systems. Skilled in managing accounts payable/receivable and maintaining precise financial records. Recognized for exceptional teamwork and adaptability, fostering seamless collaboration and efficient outcomes. Strong analytical skills, meticulous attention to detail, and a high level of proficiency in accounting contribute to reliable and timely financial reporting.
Overview
9
9
years of professional experience
Work History
Accounting Clerk
Hotel Swexan
08.2024 - 02.2025
- Accounts Receivable tasks, chargebacks/disputes, income audit, billing inquiries, contract management/review's, tax-exempt verification, ledger reconciliation, manage ledgers
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
- Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
- Handled day-to-day accounting processes to drive financial accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Implemented new accounting processes
Accounting Clerk
The Beeman Hotel
04.2022 - 08.2024
- Processing all Direct Bill, Group billing and Hotel billing inquiries
- Bi-weekly Payroll Processor
- Assist in ledger reconciliations, charge backs, invoicing, billing, payment processing, tax exempt verification, Accounts Receivable duties, daily income audit
- Input high volume of monthly invoices with consistent accuracy.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
- Handled day-to-day accounting processes to drive financial accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Spa Coordinator
The Ritz Carlton Dallas
03.2016 - 09.2020
- Accounts Payable in Forbes 5-star Hotel Spa, updating of checkbooks, managing and processing of invoices, maintain and update vendor files, provide accruals and proposed journal entries for end of month reporting
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Trained new hires on company policies, procedures, and best practices, contributing to a well-prepared team of professionals.
- Monitored access of guests and escorted to treatment areas.
- Enhanced customer satisfaction by providing exceptional service and creating personalized spa experiences.
- Resolved client concerns in a timely manner, fostering trust and loyalty among clientele.
- Answered questions about spa, treatments offered and spa's amenities.
- Maintained solid knowledge base of all spa and resort products and services.
- Maintained a clean and organized spa environment, adhering to strict sanitation standards for the safety of staff and guests.
- Promoted spa services and fostered new business by organizing promotional events.
- Communicated with various product vendors to select products to stock and sell.
- Led spa tours for new members to familiarize guests with services provided.
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
- Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.
Education
Heald College
05-2011
Skills
- Attention to detail
- Communication
- Organized
- Payment processing
- Administrative support
- File maintenance
- Month-end reports
- Invoicing, billing and collections
- Bank statement reconciliation
- Research and due diligence
- Accounts receivable management
- Accounts payable
- Confidentiality
- Collections and invoice processing
- Customer service
Timeline
Accounting Clerk
Hotel Swexan
08.2024 - 02.2025
Accounting Clerk
The Beeman Hotel
04.2022 - 08.2024
Spa Coordinator
The Ritz Carlton Dallas
03.2016 - 09.2020
Heald College
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