Summary
Overview
Work History
Education
Skills
Timeline
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Amy Bays

Bloomfield,IN

Summary

Dynamic animal care professional with a proven track record at 5 Star Veterinary Services, excelling in operational efficiency and staff training. Skilled in analyzing animal behavior and maintaining detailed health records, I enhanced care standards and streamlined logistics, ensuring optimal outcomes for both animals and clients. A proactive self-starter dedicated to excellence.

Overview

4
4
years of professional experience

Work History

Kennel Manager- Receptionist

5 Star Veterinary Services
03.2024 - Current
  • Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
  • Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
  • Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
  • Streamlined record keeping for better tracking of daily activities and animal health data.
  • Enhanced animal care standards through regular monitoring and updating of health protocols.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Transportation Manager

The Love Pet Project
01.2023 - Current
  • Provided regular updates on adopted dogs'' progress to staff members, helping inform future adoption matches and improve overall success rates.
  • Assessed incoming dogs'' behavior, temperament, and compatibility with other animals to determine their suitability for adoption events or placements in foster homes.
  • Managed adoption paperwork and records, ensuring accuracy and timely processing of applications.
  • Provided valuable information to potential adopters about each dog''s personality, needs, and background.
  • Coordinated transportation arrangements for dogs being transferred between shelters or moving to their new homes after adoption.

Head Kennel Technician

Blue Ribbon Puppies
07.2021 - 01.2023
  • Administered medication according to veterinarian instructions, closely monitoring the effects on animal health and wellbeing.
  • Consistently met deadlines for routine tasks like feeding, walking, grooming, administering medications – ensuring that the pets received optimal care during their stay.
  • Coordinated volunteer efforts to support staff in maintaining a high standard of care within the facility.
  • Maintained a safe environment for both staff and animals, regularly inspecting facilities for potential hazards.
  • Reduced illness outbreaks with thorough monitoring of animal health and prompt reporting of any concerns.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.

Education

High School Diploma -

Turkey Run High School
Marshall, IN
05-1997

Skills

  • Skilled in animal management
  • Analyzing animal behavior
  • Detailed animal care records
  • Patient health monitoring
  • Animal healthcare management
  • Staff training initiatives
  • Coordinating logistics
  • Proactive self-starter
  • Operational efficiency management
  • Efficient calendar coordination
  • Training and development
  • Documentation expertise

Timeline

Kennel Manager- Receptionist

5 Star Veterinary Services
03.2024 - Current

Transportation Manager

The Love Pet Project
01.2023 - Current

Head Kennel Technician

Blue Ribbon Puppies
07.2021 - 01.2023

High School Diploma -

Turkey Run High School

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Amy Bays