Amy Behm
Miami
Summary
Charismatic and results-driven hospitality professional with a proven track record of creating unforgettable guest experiences and building high-performing, motivated teams. Known for an undeniable presence that inspires trust and enthusiasm, I thrive in leadership roles where I can unite diverse personalities around shared goals. My passion lies in cultivating a culture of care, pride, and service excellence, empowering teams to deliver with heart and consistency. With a natural instinct for problem-solving and a steady hand in fast-paced environments, I’m the go-to person when answers are needed and confidence must be restored—no matter the situation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Lead
The Standard Hotel
01.2023 - Current
- Bar Lead of Monterrey Bar, hidden Speakeasy inside The Standard Hotel.
- Curated and crafted cocktail menu for 2024 and 2025.
- Cultivated exceptional rapport with high-value and returning guests, delivering personalized service that exceeded expectations and fostered guest loyalty.
- Delivered standout service that energized the atmosphere and created a lasting impression, contributing to a welcoming and vibrant customer experience.
- Managed ordering of spirits, mixers, and supplies in alignment with inventory needs and budget constraints.
- Lead cordial production and batching to ensure consistency and quality in beverage offerings.
- Self-managed.
Bar Supervisor
Moxy Hotel
03.2021 - 09.2022
- Led a high-performing bar team of over 30 staff, stimulating a culture of accountability, pride, and ambition that drove consistent operational success.
- Oversaw operations for a five-venue property while concurrently tending bar and serving as Manager on Duty (MOD), ensuring efficient service flow and exceptional guest experiences.
- Opening team for Mezcalista, underground mezcaleria.
- Responsible for inventory management and ordering of produce, liquor, and dry goods.
- Coordinated staff scheduling across five different venues within the establishment.
Bar Lead
The Looking Glass
10.2019 - 10.2020
- Lead Bartender with all responsibilities of Manager and Barback.
- Solely responsible for daily opening and closing of bar/restaurant, six days per week, maintaining operational efficiency and readiness.
- Developed and maintained a safe, healthy environment for guests during the pandemic, implementing protocols to ensure their well-being and comfort.
Bar Lead
Brooklyn Chop House
06.2019 - 09.2019
- Managed and attended to large-scale events with 1,000+ guests while delivering exceptional fine dining experiences.
- Provided bottle service and VIP treatment at pool parties, nightclubs, and overnight events, ensuring customer satisfaction and a seamless event experience.
- Demonstrated strong multitasking and communication skills while serving high-end clientele in fast-paced environments.
- Set up, opened and designed aesthetic for multiple on property bars, creating organization and necessities for the success of the three month pop-up.
Bartender
Loews Miami Beach Hotel
07.2018 - 07.2019
- Developed a rapport in a Business and Celebrity oriented Hotel.
- Opened and participated in a three month pop-up traveling Bellhop Bar serving hand-crafted local cocktails, apothecary style, while informing all guests of the history of Bellhop bars.
- Involved in extreme volume events such as Art Basel, Food and Wine Festival, African Film Festival, Miami International Boat Show, Miami Spice and many more.
- Participated in substantial volume banquets including business parties, ceremonies, weddings, private events and celebrity parties.
- Controlled high volume situations while multitasking and working independently.
- Top sales on a consistent basis and excelled in formally upselling.
- Assisted in creation of cocktail menu.
Education
Hospitality
Broward College
Davie, FLSkills
- Featured in the Daily Mail, highlighting a cocktail from a menu I curated for The Standard Hotel's 2024 menu
- Featured multiple times in 2oz Bar Magazine for skills and cocktail creations
- Featured on Cocktail Cockpits by Unfiltered Hospitality for cocktail creations and professional bar upkeep
- Featured in Lisensed to Distill for skill, talent and curation of cocktail menu
- Listed as Woman of Power by Elleven and Lost Explorer
- Featured in Mijenta and Volcan Tequila's marketing for cocktail curation
- Featured in Doc Swinson's Open Curiosity, celebrating women "Behind the Pine"
- Bilingual / Spanish
Certification
Safe Staff
Languages
Spanish
Timeline
Bar Lead
The Standard Hotel
01.2023 - Current
Bar Supervisor
Moxy Hotel
03.2021 - 09.2022
Bar Lead
The Looking Glass
10.2019 - 10.2020
Bar Lead
Brooklyn Chop House
06.2019 - 09.2019
Bartender
Loews Miami Beach Hotel
07.2018 - 07.2019
Hospitality
Broward College
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