Amy Bello
Lancaster,CA
Summary
Organized and motivated professional with a background in customer service, data entry & record management, offering strong communication, data management and organizational skills. Experienced in maintaining records, handling sensitive information, supporting daily operations. Recognized for attention to detail, professionalism, and efficiency.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
HR Clerk/ Front Desk Receptionist
Desert Haven Enterprises
Lancaster
06.2026 - Current
- Processed employee onboarding paperwork and maintained accurate employee files.
- Routed all incoming and outgoing calls to the correct department and personnel
- Ensured positive visitor experience by greeting and assisting individuals upon entry
- Managed the daily In and Out log to track visitor movement
- Processed all outgoing mail, including stamping by required deadlines, organizing it for pickup and handling daily post office runs
- Maintained and filed employee records, ensuring documents were organized and up to date
- Ran and complied routine reports for the Office Manager as needed
Customer Service Representative
Transdev
Lancaster, California
05.2024 - 06.2026
- Maintained accurate customer records and updated with confidential information
- Managed high volume phone calls, emails, and correspondence while ensuring professional communication.
- Assisted with data entry, and document processing
- Resolved customer inquiries and issues while maintaining compliance with company polices
- Maintained strict confidentiality in accordance with HIPAA
Crew Leader
The Workz
Lancaster , CA
08.2022 - 05.2024
- Provided professional customer service in a fast-paced environment while maintaining accuracy and attention to detail
- Processed cash, credit cards, and digital transactions while balancing receipts and maintaining accurate records
- Assisted with onboarding and training new team members on company procedures and customer service standards
- Managed multiple priorities while meeting productivity and service goals
Education
High School Diploma -
Eastside High School
Lancaster, CA01-2021
Skills
- Data entry & Record Management
- Administrative Support
- Customer Service
- Confidentiality Maintenance
- Document Processing
- Call Management
- Mail Handling
- Microsoft Office Suite (Words, Excel, Outlook)
- Appointment Scheduling
- Email & Phone Coordination
- Scanning, Printing, & Faxing
- Time Management & Multitasking
Languages
Spanish
Full Professional
Certification
- CPR Certification
Timeline
HR Clerk/ Front Desk Receptionist
Desert Haven Enterprises
06.2026 - Current
Customer Service Representative
Transdev
05.2024 - 06.2026
Crew Leader
The Workz
08.2022 - 05.2024
High School Diploma -
Eastside High School