- I enjoy helping others and giving back to the community
- Outdoor Recreation
- I enjoy cooking for friends and family gatherings
- Music
- Gym Workouts
- Reading
- Traveling
AMY BIGGS
Myrtle Beach,SC
Summary
Dynamic professional with a proven track record. Excelling in creative problem-solving and client education. Skilled in medical terminology and office administration, I effectively coordinated patient services, enhancing operational efficiency and client satisfaction. Committed to fostering a positive environment, I trained new staff to elevate service standards.
Overview
14
14
years of professional experience
Work History
Trainer Sales Associate
HOTWORX
10.2024 - Current
- Provided personalized guidance on equipment usage and exercise techniques to ensure safety.
- Adapted instructional methods based on individual client needs and fitness levels.
- Maintained a clean and organized workout environment to promote optimal performance.
- Assisted in monitoring client progress, offering feedback to improve outcomes.
- Educated clients on health and wellness principles to support their fitness goals.
Patient Service Coordinator
Carolina Health Specialists
11.2020 - 05.2024
- Coordinated patient scheduling, ensuring optimal appointment flow and minimal wait times.
- Assisted in managing patient inquiries, providing accurate information and resolving concerns efficiently.
- Supported administrative tasks, including maintaining electronic health records and processing patient registrations.
- Collaborated with healthcare providers to facilitate effective communication regarding patient care needs.
Patient Service Representative
Patient First
03.2012 - 11.2020
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Trained new staff on office procedures, enhancing team performance and service delivery standards.
- Maintained electronic health records accurately, ensuring data integrity and accessibility for medical staff.
- Collaborated with healthcare providers to ensure accurate and timely patient information exchange.
- Processed patient registrations efficiently, maintaining compliance with privacy regulations and protocols.
Education
Associate of Arts - Teacher Education
Horry-Georgetown Technical College
Conway, SC05-2026
Associate of Arts -
Horry-Georgetown Technical College
Conway, SC08-2024
Skills
- Creative problem solving
- Planning and coordination
- Medical terminology
- Office administration
- Data entry proficiency
- Systematic filing procedures
- Check-in coordination
- Front desk supervision
- New hire training
- Public speaking
Accomplishments
Completed field experience in a special education, cross-categorical, self-contained classroom, March-May of 2025.
Interests
Timeline
Trainer Sales Associate
HOTWORX
10.2024 - Current
Patient Service Coordinator
Carolina Health Specialists
11.2020 - 05.2024
Patient Service Representative
Patient First
03.2012 - 11.2020
Associate of Arts - Teacher Education
Horry-Georgetown Technical College
Associate of Arts -
Horry-Georgetown Technical College
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