Amy Billings
Phoenix,AZ
Summary
Diligent employee with excellent multitasking, organizational and time management abilities. Skilled at promoting positive experiences to strengthen customer loyalty. Familiar with many different work environments and adaptable to new processes and procedures. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known to be motivated to maintain customer satisfaction and contribute to company success
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Merlin's AC & Plumbing
Pheonix, AZ
02.2022 - 08.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered inbound calls, chats and emails to facilitate customer service.
Cook
Pizza Hut
Phoenix, AZ
04.2021 - 08.2021
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Performed basic administrative duties such as inventory management, ordering supplies.
Server
IHOP
Phoenix, AZ
01.2020 - 06.2020
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next customers.
Cashier
Arby's
Elk River, MN
01.2017 - 07.2017
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Performed other duties as assigned by management.
Education
High School Diploma -
Ivan Sand High School
Elk River, MN05-2015
Skills
- Guest Engagement
- High-Energy Attitude
- Positive and Professional
- Strong Work Ethic
- Multi-Task Management
Timeline
Customer Service Representative
Merlin's AC & Plumbing
02.2022 - 08.2022
Cook
Pizza Hut
04.2021 - 08.2021
Server
IHOP
01.2020 - 06.2020
Cashier
Arby's
01.2017 - 07.2017
High School Diploma -
Ivan Sand High School
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