Summary
Overview
Work History
Education
Skills
Timeline
Amy Birch

Amy Birch

Account Clerk
Canandaigua,NY

Summary

Detail-oriented Account Clerk and Typist at FLCC Community College, Student Life Office, skilled in accounts receivable and financial recordkeeping. Committed to maintaining confidentiality while reporting and invoice processing for improved efficiency.

Personable and detail-focused with strong ability to manage clerical tasks efficiently. Possesses fundamental knowledge of accounting principles and proficient in data entry and document preparation. Capable of maintaining accurate financial records to support organizational objectives.

Developed key administrative and clerical skills in fast-paced office environment, preparing for transition into new field. Proficient in managing data entry and document processing while maintaining accuracy and efficiency. Seeking to leverage these transferable skills to contribute effectively in new professional setting.

Offering solid foundation in administrative skills and keen ability to adapt and learn in professional environment. Contributes understanding of basic accounting principles, coupled with proficiency in typing and data entry. Ready to use and develop these skills in an Administration Assistant role.

Experienced with managing financial records and data entry. Utilizes meticulous attention to detail to ensure accuracy in all transactions. Strong understanding of accounting principles and proficient in using accounting software.

Looking for a Position with background in managing financial records and data entry. Adept at processing transactions and maintaining accurate financial reports. Demonstrated proficiency in using accounting software and strong organizational skills.

Talented Account Clerk with success cultivating effective working relationships with outside departments and members of public to accomplish accurate financial operations. Successful at working with management to resolve discrepancies. Highly accurate and productive professional.

Versatile accounting professional with expertise in developing and utilizing Excel spreadsheets and models to facilitate financial tracking and assessment of future trends. Proficient in accounting principles and understand municipal needs.

Have used different word processing software and transcription tools and offers demonstrated mastery in formatting styles. Strong attention to detail and committed to following style guides and formatting conventions.

Overview

16
16
years of professional experience

Work History

Account Clerk, Typist

FLCC Community College
10.2019 - Current
  • Evaluated vendor invoices against purchase orders, investigating any discrepancies and ensuring timely payment processing.
  • Ensured accuracy in account data entry by carefully reviewing supporting documents before inputting transactions into the system.
  • Maintained confidentiality of sensitive financial information while handling various clients'' accounts-related matters.
  • Supported the maintenance of accurate financial records with thorough documentation and record-keeping practices.
  • Contributed to audit preparation by gathering necessary financial statements, invoices, and receipts for review.
  • Received and dated packages and letters for internal distribution.
  • Assisted in timely month-end closings by diligently preparing required documents and reconciliations.
  • Efficiently managed multiple priorities simultaneously, keeping track of deadlines and adapting workflow accordingly.
  • Prepared correspondence, memorandums and other internal messaging.
  • Copied, scanned and faxed documents using appropriate equipment.
  • Performed requested clerical duties as assigned by immediate supervisors.
  • Streamlined communication between departments by serving as a liaison for accounting-related inquiries or concerns from other teams.
  • Organized files, records, and reports for easy access, contributing to a well-maintained working environment.
  • Enhanced customer satisfaction by promptly responding to inquiries and resolving issues related to billing and payments.
  • Provided clerical support to department, such as filing, copying and restocking supplies.
  • Set up and updated Excel spreadsheets to track financial data.
  • Worked with vendors and management to resolve issues quickly.
  • Entered figures using 10-key calculator to compute data quickly.
  • Maintained accounting, budgetary, personnel, cost, purchasing and other records as required.

Receptionist

Canandaigua City School District
08.2014 - 10.2019
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Helped maintain office security by monitoring visitor access and issuing badges.

Customer Support

Finger Lakes Technologies Group
09.2009 - 08.2014
  • Collaborated with team members to ensure seamless customer support across multiple channels.
  • Provided exceptional customer support, resolving issues promptly to maintain client satisfaction levels.
  • Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
  • Provided exceptional customer support by addressing user concerns and offering tailored solutions for their needs.
  • Provided reliable coverage for colleagues during absences or workload fluctuations, maintaining seamless customer support operations.
  • Delivered timely customer support for resolving technical problems, resulting in improved client satisfaction.

Education

Engineering And Electrical Tech

Finger Lakes Community College, Canandaigua, NY

Certification As A Network Tech - IT

BOCES, Canandaigua, NY
09.2001

Skills

  • Organizational growth
  • Teamwork orientation
  • Accounts receivable
  • Bank statement reconciliation
  • Financial recordkeeping
  • Spreadsheet management

Timeline

Account Clerk, Typist - FLCC Community College
10.2019 - Current
Receptionist - Canandaigua City School District
08.2014 - 10.2019
Customer Support - Finger Lakes Technologies Group
09.2009 - 08.2014
Finger Lakes Community College - , Engineering And Electrical Tech
BOCES - Certification As A Network Tech, IT