Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Black

Red Lion,PA

Summary

Accomplished Assistant Manager at Antique Marketplace Of Lemoyne, adept in staff supervision and customer relations, significantly enhancing service quality and operational efficiency. Excelled in money handling and team motivation, fostering a positive and productive work environment. Proven track record in meeting rigorous performance standards and developing strong staff competencies.


Overview

4
4
years of professional experience

Work History

Assistant Manager

Antique Marketplace Of Lemoyne
03.2020 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Education

Bachelor of Science - Education

Kutztown University of Pennsylvania
Kutztown, PA
05.1997

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation
  • Customer rapport
  • Recruiting and interviewing

Timeline

Assistant Manager

Antique Marketplace Of Lemoyne
03.2020 - 05.2024

Bachelor of Science - Education

Kutztown University of Pennsylvania

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Amy Black