Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Amy Blankenship

Coeur d'Alene,US

Summary

Experienced customer service professional with a passion for helping others and improving team performance. Known for developing trust-based relationships that enhance customer loyalty, contributing to a 20% increase in repeat business. Strong problem-solving skills paired with effective communication enable successful conflict resolution. Ready to utilize these strengths to create a positive impact in a customer-focused organization. Compassionate and dedicated customer service specialist with extensive experience in team management and client care. Focused on enhancing customer experiences by applying exceptional problem-solving and conflict resolution skills, leading to a significant boost in client retention rates. Proven ability to manage multiple priorities while maintaining a calm demeanor, ensuring customer needs are met promptly and effectively. Committed to delivering measurable results, driving satisfaction, and contributing to a positive team culture. Compassionate caregiver with extensive experience in providing individualized support, fostering emotional well-being, and enhancing quality of life for clients. Proven track record in developing trusting relationships through effective communication and empathy, ensuring comfort and dignity in daily living activities. Demonstrated ability to manage multiple responsibilities while delivering exceptional service and care. Committed to making a positive impact in the lives of others through dedication and strong interpersonal skills.

Overview

10
10
years of professional experience

Work History

Beauty Advisor

Kohl’s Sephora
11.2025 - Current
  • Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
  • Demonstrated extensive product knowledge to educate clients on skincare and makeup techniques.
  • Led in-store events to promote new product launches and engage customers effectively.
  • Trained and mentored junior staff on sales techniques and customer service best practices.

Caregiver

SL start
10.2018 - 11.2021
  • Provided compassionate care and support to individuals with diverse needs, ensuring their comfort and well-being.
  • Assisted clients with daily living activities, including personal hygiene, meal preparation, and medication management.
  • Developed and maintained trusting relationships with clients to promote emotional well-being and social interaction.

Lead manager

Maverik adventures first stop
04.2016 - 10.2018
  • Monitored team performance and provided constructive feedback to foster professional development.

Education

High School Diploma -

Venture high school
Coeur D Alene
06.2015

Skills

Communication - Expert

Interests

I've been a stay at home mom since 2021, but I’m ready to get back to work. I love being around people and my family. Customer service is my strong suit.

Timeline

Beauty Advisor

Kohl’s Sephora
11.2025 - Current

Caregiver

SL start
10.2018 - 11.2021

Lead manager

Maverik adventures first stop
04.2016 - 10.2018

High School Diploma -

Venture high school
Amy Blankenship