AMY BLOOM
Topeka,KS
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 29 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
31
31
years of professional experience
Work History
SENIOR ADMINISTRATIVE ASSISTANT
Board of Pharmacy
02.2023 - Current
- K-TRACS: Assist with pharmacy compliance tasks, including conducting outreach to pharmacies, tracking compliance data and disseminating educational materials to pharmacies
- Accurately process exemption requests and patient name matching records
- Provide backup support for division customer service-related tasks
- Support division staff with other duties as assigned
- Legal: Draft agency disciplinary orders, as assigned
- Open complaints and cases
- Assist with drafting demand letters and other complaint and case follow-up correspondence
- Complete follow-up and tracking for licensees and registrants on probation status
- Filing/scanning and office duties
- Researching compliance and pharmacy topics, including 50 state surveys
- Update case files, track case files, data entry in licensing system, and file uploads.
OFFICE ASSISTANT
Priority Life Care, PRN
12.2020 - Current
- Answers incoming telephone calls in a cheerful and marketing oriented way, determines the purpose of callers, and forwards calls to appropriate personnel or department
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
- Answers general questions about the community, provides callers with address, directions, and other information, and refers other specific questions to appropriate staff
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
ADMINISTRATIVE OFFICER
AMY BLOOM
04.1992 - 08.2020
- Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary
- Performs other clerical duties as needed, such as filing, photocopying, and collating
- May perform other duties as assigned., Collaborates with clients, vendors, employees, and executives to identify the strengths and weaknesses of a business
- Collects and analyzes annual reports, procedures, system design, and other data useful to identify opportunities for improvement
- Assesses current practices and documents, records, and reports on findings
- Makes recommendations for improvements, which may include new practices, forms, reports, data collection, and/or staffing changes based on assessments of current practices; communicates these recommendations to executives or other appropriate senior staff
- Collaborates with employees to facilitate successful implementation of new systems and procedures
- Promotes, tracks, and measures compliance with program changes by creating and implementing appropriate data collection, reporting, and/or recordkeeping processes
- Reviews results of program changes for efficacy; makes or recommends further adaptations as needed for continual improvement.
Education
MBA - BUSINESS ADMINISTRATION
FRIENDS UNIVERSITY
Wichita, KS2012
Skills
- AND CHARACTERISTICS
- Strong interpersonal & communication skills
- MS Office Suite
- Ability to work collaboratively
- Problem Solving
- Meticulous attention to detail
- Excellent Organizational skills
- Customer Service
- Thorough understanding of business and management
- Allocation of resources
- Superior written and verbal communication skills
- Excellent analytical and creative problem-solving skills
- Multitasking and Time Management
- AS/400
Equine Husbandry
30 years of horse management and ownership
Timeline
SENIOR ADMINISTRATIVE ASSISTANT
Board of Pharmacy
02.2023 - Current
OFFICE ASSISTANT
Priority Life Care, PRN
12.2020 - Current
ADMINISTRATIVE OFFICER
AMY BLOOM
04.1992 - 08.2020
MBA - BUSINESS ADMINISTRATION
FRIENDS UNIVERSITY