Amy Bollinger

• Support the assistant controller in all areas of accounting, this includes accounts payable, accounts receivable, general ledger accounting and account reconciliation.
• Work closely with the controller and assistant controller to learn how to manage the accounting staff with the plan to take over as the assistant controller within a year. This is according to the company’s current succession plan.
• 3-way match/reconciliation: verify all vendor invoices to purchase orders and receiving reports
• Processing of accounts payable transactions including invoice payments via check, credit card and wire/ACH
• Daily review and entry of bank transactions into the general ledger on a timely basis
• Reconcile balance sheet accounts including bank reconciliations, corporate credit cards, lines of credit, and other general ledger accounts as needed
• Perform all accounts receivable activities as the back up to that department

• Responsible for accounts receivable management of a portfolio of customers including all major accounts for a multi-million-dollar company
• Build customer relationships and contact regularly regarding past due balances, payment processing and problem resolutions
• Collaborate with other departments to manage key account portfolios and servicing agreements through strong organization and attention to detail
• Research and handle customer disputes and reconcile accounts by following protocol and friendly professionalism to uphold positive brand image
• Review and release orders based on credit worthiness
• Perform other functions in the accounting department such as various cash/AR reconciliations
• Contribute to department meetings to continuously improve the accounting team
• Assist with making credit decisions regarding credit limits
• Organize workflow for this fast-paced department while maximizing collections.

• Lead manager of both the car dealership and the finance company
• Established a related finance company to run alongside the dealership to be able to underwrite our own loans in a changing economy
• As the VP of the finance company; managed every aspect of the customer portfolio that exceeded 300 buy here pay here loans
• This included loan originations and decisions, collections, repossessions and management of the accounts including the daily maintenance such as payment processing and managing their insurance
• Handled all decisions regarding buying and selling loans in the portfolio for the finance company
• Daily functions for both companies such as payables, receivables, reconciling 3 checkbooks daily, software administrator, liaison between outside finance companies and the sales force
• Payroll, benefits and insurance coordinator
• Sold vehicles as needed
• Floorplan manager for 3 major floorplans
• Controller for both companies handling all month and year end reporting, GL entries and reconciliation, and worked with the contracted CPA firm to handle all tax needs
• Supervisor to all office staff as well as the lot attendants and service department.

• Performed all supervisor functions related to the customer service and order entry departments including hiring, interviewing, training employees and delegating work
• Communicated with upper management daily in order to ensure that the office was being managed at the highest level with efficiency
• Operated in a highly multi-tasked environment
• Develop and improve KPI’s based on upper managements suggestions
• During company downsizing, was trained in accounts receivable and acted as the credit manager for an extended period in addition to my role in customer service
• Received a bonus for fully implementing a sales program using outside leads to convert the leads to new customers with a shipped order
• Trained the team on this program and ran it successfully for the intended period
• Final point of contact for escalated customer issues, always offering the best resolution to their problem.

• Continually met and exceeded all branch sales goals by offering local residents’ loan and deposit products that were in line with their needs
• Ensured that all branch personnel understood the company objectives as well as their individual goals and provided the tools for those goals to be achieved
• Trained the staff on all our products, how to successfully sell the products while running a teller window
• Maintained strong communication to bank officers through daily reporting and weekly meetings regarding operations and productivity
• Oversaw the staff of tellers and sales associates while adhering to all federal and state banking regulations, handling all scheduling and filling in for these positions as needed
• Consistently was the top selling branch in my market during my entire tenure as manager
• Was promoted 3 times in a year due to performance and was the youngest branch manager in the company.