Amy Bomberger
Lebanon,PA
Summary
Reliable employee seeking a position within the VA medical center. Offering a positive work performance with commitment.
Overview
20
20
years of professional experience
Work History
Customer Service Cashier
Giant Foods Store
07.2010 - Current
- Process orders and collect a variety of payment methods to complete the transaction.
- Maintain current knowledge on the location of merchandise in store and the weekly sales for the week.
- RAMP certified verify identification and monitor limits.
- Learned duties for various positions and provide assistance when coverage is needed.
- Positive feedback on customer service skills from customers gaining correlation.
Front Office Assistant
MedExpress
08.2011 - 01.2023
- Greeted patients with a warm welcoming attitude and answered questions to establish what type of walk in visit might be added to cue.
- Created new charts in facility database by collecting patient demographics. Confirmed demographics with existing patient charts and updated if applicable.
- Selected appropriate billing package for claims to be processed efficiently. Verified insurances to determine active coverage and copays. Retrieved patient's signature for consents base on visit type. Distributed visit specific documents to patient and clinical staff.
- Completed patient registration in a timely manner and reviewed for accuracy.
- Printed summary of visit for patient review once discharged and discussed prescription options if applicable. Scanned completed documents to patient chart. Faxed or emailed documents per protocol.
- Answered phone inquiries and generated message to clinical staff or management when appropriate.
- Promoted to patient experience representative. Educated front office staff and corrected a variety of registration errors by processing weekly reports. Resolved and resubmitted claims when needed. Trained new hires and updated colleagues on company polices and procedures from weekly conference calls.
Sales Representative
Grudi Associates
05.2003 - 12.2008
- Educated clients with friendly knowledge on cellular products to purchase.
- Organized and submitted monthly paperwork on sales for compensation.
- Analyzed clients monthly cellular statements and entered in Access database for savings comparison.
- Entered clients and possible notation in company database and filed the paperwork.
- Prepared customer invoices in Quickbooks and processed payments received.
- Prepared orders to be ship or distributed. Repaired damaged devices.
Education
Medical Insurance Coding
YTI
Lancaster, PA02.2011
High School Diploma -
Cedar Crest High School
Lebanon, PA06.2003
Skills
- Works well independently and on a team
- Able to multi task and prioritize duties assigned
- Experience in customer service and office work setting
- Detail oriented
Timeline
Front Office Assistant
MedExpress
08.2011 - 01.2023
Customer Service Cashier
Giant Foods Store
07.2010 - Current
Sales Representative
Grudi Associates
05.2003 - 12.2008
Medical Insurance Coding
YTI
High School Diploma -
Cedar Crest High School