Amy Brady
Dickinson,TX
Summary
A challenging position, utilizing my abilities developed through my experience and education with the opportunity for professional growth.
Dynamic and results-driven manager with over 15 years of experience leading multi-family property operations, team development, and compliance across diverse housing sectors, including HUD-regulated and tax credit communities. Guided by core values of accountability, integrity, and compassion, with a proven commitment to fostering teamwork and community engagement. Adept at managing large teams, ensuring regulatory compliance, and driving operational excellence in high-pressure environments, with a relentless focus on making a positive difference in residents' lives and improving the quality of communities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Manager
BetterWorld
01.2023 - 07.2023
- Managed a multi-family community in Alief, TX, overseeing operations, vendor management, and service delivery
- Increased occupancy and handled turnovers, accounts payable/receivable, payroll, and evictions
- Coordinated resident retention events to improve resident relations and increase satisfaction
- Partnered with maintenance to improve service request response time and enhance community reputation
Community Manager
The Life Properties
01.2022 - 01.2023
- Supervised property renovations and increased occupancy by implementing strategic marketing efforts
- Led weekly staff and safety meetings to improve staff morale and workplace safety
- Maintained delinquency through strict collection policies and enforced community rules and regulations
- Handled accounting, payroll, evictions, and financial reports, ensuring fiscal responsibility
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
Community Manager
RangeWater Real Estate
10.2019 - 12.2021
- Successfully managed a newly acquired A+ property, leading efforts to set up vendor contracts, increase occupancy, and streamline financial operations
- Ensured exceptional customer service by fostering a high-quality living environment for residents
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
Community Manager / Regional Supervisor
Marquis Management
01.2014 - 01.2019
- Managed a Project-Based Section 8 community, overseeing HUD voucher processing, collections, evictions, and incident reports
- Collaborated closely with the VP of Operations and law enforcement to ensure community safety and compliance with local regulations
- Led staff hiring, training, and terminations, enhancing team performance and community satisfaction
Community Manager
J. Allen Management
01.2015 - 01.2017
- Managed a 298-unit public housing property for the Houston Housing Authority, ensuring adherence to LIPH program requirements and public housing regulations
- Conducted REAC inspections, coordinated annual unit inspections, and resolved resident issues
- Collaborated with local law enforcement to enhance community safety and engagement
Tax Credit Community Manager, Compliance Specialist
JRK Property Holdings
01.2012 - 01.2014
- Managed leasing and compliance for tax credit properties, ensuring adherence to TDHCA regulations
- Handled resident renewals, bookkeeping, and monthly recertification processes
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Promoted a positive company culture within the online community by highlighting employee achievements and sharing team success stories.
Education
Certification in Real Estate -
Champions School of Real Estate
High School Diploma -
Elkins High School
Missouri City, TX01.2001
Skills
- Accountability & Integrity in Management
- Care & Compassion in Resident Support
- Team Leadership & Development
- Budgeting & Financial Reporting
- HUD Regulations & Tax Credit Compliance
- Resident Retention & Community Involvement
- Policy Enforcement & Conflict Resolution
- Vendor & Stakeholder Relations
- Fair Housing Regulations
- Yardi
- Resman
- Onesite
- Financial Report Writing
- TDHCA Compliance
- Accounts Payable
- Accounts Receivable
- Strong leadership
- Mentoring
- Teamwork development
- Excellent communication skills
- In-depth knowledge of Fair Housing regulations
- Proven ability to manage large budgets
- Daily Operations Management
- Conflict handling
Certification
Driver’s License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Community Manager
BetterWorld
01.2023 - 07.2023
Community Manager
The Life Properties
01.2022 - 01.2023
Community Manager
RangeWater Real Estate
10.2019 - 12.2021
Community Manager
J. Allen Management
01.2015 - 01.2017
Community Manager / Regional Supervisor
Marquis Management
01.2014 - 01.2019
Tax Credit Community Manager, Compliance Specialist
JRK Property Holdings
01.2012 - 01.2014
Certification in Real Estate -
Champions School of Real Estate
High School Diploma -
Elkins High School
Driver’s License
Similar Profiles
Samuel C. PorterSamuel C. Porter
Head of Growth at BetterWorldHead of Growth at BetterWorld
Vershanda DixonVershanda Dixon
Bus Operator at Texas City Independent School DistrictBus Operator at Texas City Independent School District
Derek HeronDerek Heron
Store Manager at Pinch A Penny Pool Patio & SpaStore Manager at Pinch A Penny Pool Patio & Spa