Amy Braun
Waco,TX
Summary
Dynamic hospitality professional with a proven track record at Hillcrest Hospital, excelling in food safety and customer service. Demonstrated leadership by enhancing team productivity and fostering a collaborative environment. Skilled in inventory management and compliance with health codes, ensuring exceptional dining experiences and operational efficiency.
Overview
34
34
years of professional experience
Work History
Line Server
Baylor University
01.1991 - 12.1998
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Monitored food quality, discarding items that did not meet company or health code standards.
- Promoted an atmosphere of respect among coworkers while setting expectations for professionalism.
- Kept work and food areas pristine to meet presentation and food safety requirements.
Hospitality Worker
Hillcrest Hospital
12.1998 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
- Managed inventory levels to reduce waste, ordering supplies in a timely manner based on projected needs.
- Continually updated knowledge of menu offerings and specials to provide accurate information to guests upon request.
Inventory Coordinator
Hillcrest Hospital
12.1998 - Current
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Performed full inventory counts every week.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Performed data entry and completed proper paperwork.
- Managed all related documentation and records for department.
Utility Worker
Hillcrest Hospital
12.1998 - Current
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
Supervisor
Hillcrest Hospital
12.1998 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Education
High School Diploma -
University High School
Waco, TX06-1991
Skills
- Food preparation
- Cleaning and sanitizing
- Supply restocking
- First aid training
- Health code compliance
- Food safety
- Prep work
- Customer service
- Teamwork and collaboration
- Time management
- Hospitality services
- Team supervision
Timeline
Hospitality Worker
Hillcrest Hospital
12.1998 - Current
Inventory Coordinator
Hillcrest Hospital
12.1998 - Current
Utility Worker
Hillcrest Hospital
12.1998 - Current
Supervisor
Hillcrest Hospital
12.1998 - Current
Line Server
Baylor University
01.1991 - 12.1998
High School Diploma -
University High School
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