AMY BREHMER
Oconto Falls,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Program Assistant - UW Extension
Oconto County
10.2019 - Current
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
- Support planning and coordination of the Teen Court program.
- Establish rapport with members of 4-H through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provide administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Assist with planning and coordinating day-to-day and special program activities.
- Manage both digital and physical filing systems and retrieved documents as required.
Administrative Assistant - Human Services
Oconto County
05.2019 - 10.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, taking minutes at board meetings, and preparing crucial documents.
- Confidential Secretary to all managers in Health and Human Services.
- Ran all background checks for new contracted staff and implemented a new filing system to keep them confidential.
Court Clerk
Oconto County
06.2018 - 05.2019
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Provided assistance to attorneys and court personnel in courtroom
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Increased court efficiency by processing legal documents and maintaining accurate case records.
- Managed confidential information securely, upholding the integrity of the court system.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Prepared court orders and judgments for signature.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Processed legal documents to uphold court operational standards.
Loan Processor
Peshtigo National Bank
11.2016 - 06.2018
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Set up and completed loan submission packages.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
Pharmacy Specialist Technician
HSHS St. Clare Memorial Hospital
07.2006 - 11.2016
- Enhanced patient care by accurately filling prescriptions and providing medication counseling.
- Increased customer satisfaction by addressing concerns promptly and offering professional advice on medications usage.
- Managed pharmaceutical stock levels effectively, maintaining an optimal balance between supply and demand.
- Developed strong relationships with patients, ensuring trust and loyalty through personalized attention and care.
- Trained new pharmacy staff members on proper procedures, ensuring a high level of proficiency in their roles.
- Optimized workflow processes within the pharmacy, leading to increased efficiency and a reduction in dispensing errors.
- Assisted in the implementation of pharmacy software upgrades, leading to improved workflow efficiency.
Education
Oconto Falls High School
01.2000
Skills
- Filing systems
- Work Prioritization
- Confidentiality handling
- Typing Speed
- Records Management
- Microsoft Office
- Document Scanning
- Teamwork and Collaboration
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
Timeline
Program Assistant - UW Extension
Oconto County
10.2019 - Current
Administrative Assistant - Human Services
Oconto County
05.2019 - 10.2019
Court Clerk
Oconto County
06.2018 - 05.2019
Loan Processor
Peshtigo National Bank
11.2016 - 06.2018
Pharmacy Specialist Technician
HSHS St. Clare Memorial Hospital
07.2006 - 11.2016
Oconto Falls High School