Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
2003
2003
years of post-secondary education
Work History
Accounts Assistant
Insurance Broker
Stevens Point
07.2023 - Current
Intake Coordinator
Transitions at Home
Stevens Point
08.2022 - 07.2023
Coordinated intake process for new clients, ensuring accurate data entry and documentation.
Assisted clients in understanding services offered, addressing inquiries and concerns effectively.
Maintained communication with healthcare providers to gather necessary client information.
Developed and updated client intake forms to streamline information collection processes.
Monitored compliance with privacy regulations during the intake process for all clients.
Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
Maintained accurate records of client intakes in electronic database system.
Adhered to confidentiality guidelines when handling sensitive information about clients.
Provided information and resources to individuals, families, and groups seeking assistance.
Communicated effectively with supervisors regarding current caseloads and resource availability.
In Home Daycare provider
Self
Plover
06.2014 - 10.2021
Provided safe and nurturing environment for children in home-based daycare.
Developed age-appropriate educational activities to promote child development.
Managed daily schedules, including meals, naps, and playtime for children.
Communicated regularly with parents about children's progress and needs.
Implemented health and safety protocols to ensure children's well-being.
Facilitated social interactions among children to enhance communication skills.
Changed diapers and assisted with bathroom routines.
Maintained accurate records of attendance and incidents for compliance purposes.
Helped with homework assignments when needed.
Encouraged children's social development through interactive play, storytelling and educational activities.
Taught basic skills such as color, shape, number recognition, personal hygiene, manners and social skills.
Provided a safe, nurturing and stimulating environment for the children.
Senior Pharmacy Technician
Walgreens
Wisconsin Rapids
09.2003 - 05.2012
Compounded medications based on physician prescriptions and regulatory guidelines.
Managed inventory levels to ensure availability of essential pharmaceuticals.
Assisted pharmacists in patient consultations regarding medication usage and side effects.
Trained new pharmacy technicians on operational procedures and safety protocols.
Processed prescription orders accurately using pharmacy management software systems.
Organized pharmacy workflow to streamline medication dispensing processes effectively.
Monitored compliance with state and federal regulations in pharmacy operations.
Verified that all incoming prescriptions were accurate and complete prior to dispensing them.
Maintained and updated patient profiles, including allergies, medications and lab results.
Trained new technicians on proper procedures for compounding and dispensing drugs.
Processed third-party insurance claims for reimbursement of medications.
Ordered medications from wholesalers as needed to maintain adequate stock levels.
Managed customer service inquiries from patients regarding their medications or billing issues.
Conducted daily inventory of pharmaceuticals and medical supplies.
Reconciled automated dispensing cabinets at least weekly in order to verify accuracy of inventory records.