Amy Brown
Management and delivery driver
Oklahoma City,OK
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Door Dash
03.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Manager
McDonald's
02.2016 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved marketing to attract new customers and promote business.
Education
GED -
OCCC
Okc02.2014
Skills
- Communication and Interpersonal Skills
- Local Routes Understanding
- Dry Vans
- Work Order Management
- Customer Response
- Loading and Unloading
- Food Delivery
- Route Logs
- GPS and Route Planning
Timeline
Delivery Driver
Door Dash
03.2020 - Current
Manager
McDonald's
02.2016 - 01.2021
GED -
OCCC