Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Brown

Argillite,KY

Summary

Proven track record of enhancing team efficiency and customer satisfaction at UK KDMC through exceptional problem-solving and collaboration skills. Expert in managing priorities with a keen eye for detail, significantly improving operational outcomes. Demonstrates a friendly, positive attitude, ensuring high-quality service in fast-paced environments.

Overview

30
30
years of professional experience
1
1
year of post-secondary education

Work History

POC

UK KDMC
08.2015 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Works well in a team setting, providing support and guidance.
  • Demonstrates respect, friendliness and willingness to help wherever needed.
  • Assists with day-to-day operations, working efficiently and productively with all team members.

Clerk III

UK KDMC
11.2003 - 08.2015
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Acted as a liaison in the Outpatient Surgery Center facilitating open communications between surgical patients, families, hospital staff and surgeons.

Patient Nutrition Representative

UK KDMC
05.1995 - 11.2003
  • Coordinated meal deliveries for hospitalized patients, improving access to nutritious food options for the most complex of dietary needs.
  • Alongside Registered Dieticians, conducted comprehensive nutritional assessments, enabling accurate diagnosis and treatment of nutritional deficiencies

Environmental Services Housekeeper

UK KDMC
02.1995 - 05.1995
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

Education

High School Diploma -

Rock Hill High School
Pedro, OH
05.1992

OU SOUTHERN
Ironton, OH
08.1992 - 05.1993

ACTC
Ashland, KY
08.1993 - 05.1994

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking

Timeline

POC

UK KDMC
08.2015 - Current

Clerk III

UK KDMC
11.2003 - 08.2015

Patient Nutrition Representative

UK KDMC
05.1995 - 11.2003

Environmental Services Housekeeper

UK KDMC
02.1995 - 05.1995

ACTC
08.1993 - 05.1994

OU SOUTHERN
08.1992 - 05.1993

High School Diploma -

Rock Hill High School

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Amy Brown