Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Broyles

4311 Carrollton Pike, Woodlawn,VA

Summary

Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Manager's Assistant

C & C's Diner
04.2023 - 07.2024
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed filing system, entered data and completed other clerical tasks.

Logistics Team Member

Volvo Trucks North America
02.2021 - 05.2024
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Maintained clean, orderly work environment free of hazards.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Operated equipment while observing standard safety procedures.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Collaborated with team members to meet production deadlines and maintain a consistent workflow.
  • Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
  • Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
  • Completed skilled work using electrical, hydraulic and air-activated hand tools.
  • Practiced standard operating procedures for consistent production results.

Operator

Adecco Staffing/ Corning
06.2018 - 01.2021
  • Participated in regular safety meetings, reinforcing best practices within the workplace environment.
  • Conducted thorough analysis of finished products to confirm adherence to client specifications and quality standards.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.

Tax Associate

H&R Block
11.2016 - 04.2018
  • Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
  • Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
  • Participated in continuing education courses to maintain professional knowledge and certifications as a Tax Associate.
  • Developed strong relationships with clients through consistent communication regarding their unique needs and goals related to taxation matters.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Collaborated with senior Tax Associates to develop solutions for complex tax issues, ensuring compliance and minimizing liabilities.

Education

Associate of Applied Science - Business Administration Management

American National University
Princeton, WV
09.2018

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Cash counting
  • Customer relationship development
  • Patience and empathy
  • Relationship building
  • Listening and comprehension
  • Data entry efficiency
  • Customer needs assessment

Timeline

Manager's Assistant

C & C's Diner
04.2023 - 07.2024

Logistics Team Member

Volvo Trucks North America
02.2021 - 05.2024

Operator

Adecco Staffing/ Corning
06.2018 - 01.2021

Tax Associate

H&R Block
11.2016 - 04.2018

Associate of Applied Science - Business Administration Management

American National University

Similar Profiles

CREATE PROFILE
Amy Broyles