Amy Burger

• Supported daily office operations, ensuring efficient workflow and organization.
• Executed daily and monthly bank reconciliations.
• Maintained accurate records and documentation for streamlined administrative processes.
• Facilitated communication between departments to promote collaboration and efficiency.
• Managed office staff and delegated responsibilities to improve operational consistency and reliability.
• Managed and reconciled payables, receivables and internal accounts.
• Developed filing systems to improve information retrieval and data management.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Reconciled and submitted monthly financial statement.
• Ensured all sales were booked to correctly to balance all accounts.
• Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
• Held a Notary Republic Certificate to help process sales quickly and efficiently.
• Calculated monthly commissions and bonuses for Sales Employees and Managers.
• Reconciled sales counts with sales log and financial statement.

I was employed at the same building and the same position with new ownership.

• Processed Illinois license and titling.
• Processed warranty cancellation.
• Processed accounts receivables and payables.
• Completed customer sales transactions.
• Processed daily bank deposit and closing of accounts.
• Posted Purchase orders.
• Organized and booked vehicle sales deals.
• Entered purchased vehicles into inventory.

I was employed the same building and the same position with new ownership.

• Processed customer transactions efficiently for the Service department, Parts department and Sales department.
• Maintained accurate cash drawer balance through regular reconciliations.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Trained new staff members on cashier procedures and company policies.
• Posted purchase orders.
• Organized vehicle sales deals.
• Car Salesperson.

• Developed strong relationships with customers, enhancing satisfaction and loyalty.
• Executed daily sales strategies, contributing to team targets and overall store performance.
• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.