Amy Burgess

Consulted with customers to assess needs and propose optimal solutions.

• Managed day-to-day business operations.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
• Managed all baking operations professionally and handled all problems confidently.
• Maintained cleanliness and hygiene in bakery premises.

• Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
• Established strong vendor relationships to maintain and support business.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Organized and maintained displays to achieve clean and appealing product layouts.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Rotated merchandise and displays to feature new products and promotions.

• Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
• Examined incoming inventory, merchandised shelves and prevented shrinkage.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Worked closely with sales associates to complete tasks.
• Maintained department