Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Amy Burke

Proctor,MN

Summary

Seasoned Business Analyst with over 20 years of experience in the healthcare industry. Specializing in business and systems requirements, user acceptance testing, and end-user training. Proficient in leveraging past experiences to drive informed decision-making for future projects.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Business Analyst II, Public Reporting Lead for OQR/ASCQR programs

Health Services Advisory Group
09.2022 - 05.2025
  • Enhanced public reporting through collaboration with CMS stakeholders and agile methodologies
  • Delivered comprehensive weekly reports to CMS COR lead, enhancing transparency and decision-making on OQR/ASCQR statuses
  • Stay up to date with CMS OQR and ASCQR proposed and final rules for measure related changes/share information with wider stakeholders/contractor group for future considerations in system development
  • Perform quarterly data analysis/testing of OQR/ASCQR public reporting data to ensure accurate information on the Care Compare and Provider Data Catalog websites
  • Works with outside contractors for reviewing and suggesting edits to public reporting documentation
  • Collaborated with stakeholders to gather requirements and define project scope.

Project Manager

STRYKER
01.2014 - 02.2022
  • Orchestrated and project managed the implementation of newly onboarded accounts and strategized/deployed account-specific software modules and solutions
  • Serviced 200 agencies, trained, mentored, and technically supported 1800 to 2000 nationwide paramedics, firefighters, and EMTs, and assured end-user LIFENET and HealthEMS/Mobile Touch systems competency and productivity
  • Collaborated with organization-wide project managers, evaluated internal service processes, developed/implemented system tools and process improvements, and maximized internal account process accuracy and productivity
  • Analyzed account key performance indicators, evaluated Health EMS System utilization, recommended value-added service options, and increased account volume and profit performance
  • Reviewed account reports, identified/circumvented process bottlenecks, implemented continuous process improvements, and optimized workflow efficiency

Clinical Analyst

SISU HEALTHCARE IT SOLUTIONS
01.2005 - 01.2014
  • Collaboratively created documentation assessments for Meditech PCS, PCM, and EDM modules, trained personnel on utilization of full-spectrum Patient Care System, Physical Care Module, and Emergency Department Module documentation data, and increased team comprehension and informational accessibility
  • Trained clinical staff on the use of EHR systems, increasing adoption rates and improving overall efficiency.


Education

Bachelor of Arts - Health Information Management

The College of St. Scholastica
Duluth, MN
01.1998

Skills

  • Requirements gathering
  • Microsoft Office Suite
  • Project management
  • User acceptance testing
  • Business process improvement
  • Quality assurance
  • Test case scenarios
  • Attention to detail
  • Multitasking and organization
  • Strategic thinking
  • Agile methodologies
  • Documentation

Certification

  • Project Management Professional Certification, PMP, 2022
  • RHIA Certification, 2007 - 2018

Affiliations

  • Project Management Professional Certification, PMP, 03/2022 - Present
  • AHIMA, 1998 - 2018

Timeline

Business Analyst II, Public Reporting Lead for OQR/ASCQR programs

Health Services Advisory Group
09.2022 - 05.2025

Project Manager

STRYKER
01.2014 - 02.2022

Clinical Analyst

SISU HEALTHCARE IT SOLUTIONS
01.2005 - 01.2014

Bachelor of Arts - Health Information Management

The College of St. Scholastica

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