Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse

Amy Burkert

Spring City,Pa

Summary

Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with employees. Fosters sense of team work among physicians and staff to support a high quality and efficient team.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Director of Cardiovascular Services

Phoenixville Hospital
08.2016 - Current
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Managed existing and developed new client relationships, identifying risk and growth opportunities.
  • Encouraged creative thinking, problem solving and empowerment as part of facility management group to improve morale and teamwork.
  • Mentored departmental team, boosting efficiency, success and morale among employees.
  • Cultivated culture of continuous improvement and innovation to improve efficiency and drive results.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Developed new employees and on-going performance assessment of current employees.
  • Kept stakeholders up-to-date on details pertaining to department projects.
  • Organized daily workflow and assessed appropriate staffing to provide optimal service.
  • Established performance and service goals and held associates accountable for individual performance.

Staff RN

Phoenixville Hospital
01.1999 - 08.2016
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies, and methods to improve health and meet recovery goals.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

Education

Master of Science - Nursing

Drexel University
Philadelphia, PA
12.2022

Bachelor of Science - Nursing

Kutztown University
Kutztown, PA
05.2000

Associate of Science - Nursing

Alvernia University
Reading, PA
05.1998

Skills

  • Determined to succeed and promote positivity with those around me
  • Respectful of others
  • Great communication
  • Advocate for staff
  • Proficient in Microsoft Excel, Word and PowerPoint
  • Excellent Attention to Detail
  • Inspirational Leadership
  • Goal Attainment

Certification

In the process of obtaining my Nurse Executive Leadership and Professional in Healthcare Quality Certifications.

Timeline

Director of Cardiovascular Services

Phoenixville Hospital
08.2016 - Current

Staff RN

Phoenixville Hospital
01.1999 - 08.2016

Master of Science - Nursing

Drexel University

Bachelor of Science - Nursing

Kutztown University

Associate of Science - Nursing

Alvernia University

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Amy Burkert