Amy Burton
Brownsboro,Texas
Summary
Efficient professional with25+ years of experience and a proven knowledge of customer service, operations management, and data entry. Aiming to leverage my skills to successfully fill the Operations/Data Entry/Credentialing role at your company.
Overview
22
22
years of professional experience
Work History
Business Office Representative/Credentialing Coordinator
Arise Vascular
04.2022 - Current
- Facilitate and manage the credentialing and enrollment process from start to finish in multiple states.
- Auditing payor directories.
- Enroll and Revalidate providers/facilities with payers.
- Review and process insurance claims.
- Analyze claim details to determine appropriate payout amount based on policy terms.
- Contact customers with outstanding balances to discuss payment options and arrange payment plans.
Office Manager
Hill Country OBGYN Associates
08.2002 - 02.2022
- Responsible for staff of35+ including but not limited to performance reviews, disciplinary actions and all aspects of hiring
- Facilitated hospital privileges, credentials for insurance and professional licenses for8 providers
- Processed and collected data to calculate wages, prepare paychecks and maintain accurate payroll records
- These records included401k funding, payroll liabilities, payroll taxes and reconciliations
- Created and implemented marketing strategies to bring in new patients
- Planned events in community to promote doctors and managed social media activity
- Maintained office efficiency by planning and implementing office systems, layouts and equipment procurement
- Served as building manager to facilitate building safety compliance, maintained emergency exits, supervised security systems, and coordinated maintenance staff and daily cleaning services
- Managed front desk operations to ensure friendly and efficient transactions at check in and check out
- Fostered an environment in which patients enjoyed high levels of service; addressed patient complaints often de escalating issues with tact and diplomacy
Education
BSN Prerequisite
Trinity Valley Community College
Athens, Texas01.1995
High School Diploma - undefined
Malakoff High School
Malakoff, Texas05.1994
Skills
- QuickBooks
- Microsoft Office
- CAQH Database
- PECOS
- HCA/Ascension Healthcare
- Availity
- Athena
STRENGTHS
- Leadership skills
- Effective communication
- Multitasking
- Self-motivated
- Organization
- Teamwork
- Project management
- Conflict Resolution
Timeline
Business Office Representative/Credentialing Coordinator
Arise Vascular
04.2022 - Current
Office Manager
Hill Country OBGYN Associates
08.2002 - 02.2022
High School Diploma - undefined
Malakoff High School
BSN Prerequisite
Trinity Valley Community College
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