Amy Butera
Fulton
Summary
Seasoned Golf Course attendant with comprehensive background in food manufacturing. Possess practical knowledge of day to day runnings of operation. Ensures patrons events and transactions run smoothly and efficiently. Manage employees to effectively run all aspects of business safely and proficiency.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work History
Pre-loader
UPS
Syracuse
12.2025 - Current
- Loaded packages onto delivery vehicles efficiently and safely.
- Inspected packages for damages and ensured proper labeling.
- Collaborated with team members to maintain a smooth workflow.
Customer Service / Ice-Cream Maker
Hickory Hill Golf Course
Baldwinsville
09.2021 - Current
- Operated ice cream machine to produce various new and classic flavors efficiently. Completed inventory and ordering of ice-cream products.
- Have worked all areas of operation when needed. Front desk attendant, mini-golf attendant, ice-cream server, propane attendant, grounds crew, maintenance and management. Started as a desk attendant and am now often left in charge when the manager is off. Have completed daily financial sheets, ordered products for multiple areas of our operation, communicated between departments to insure events run smoothly, helped plan, organize and run multiple large events, assisted in hiring and training employees.
Home Health Aide
Arise
Fulton
09.2017 - 04.2023
- Provided personal care assistance to clients in daily living activities.
- Assisted clients with mobility and transportation needs safely.
- Administered medication as prescribed by healthcare professionals.
Management Trainer
Dunkin' Donuts Franchising
Os
11.2003 - 04.2007
- Developed training materials for new team members in a fast-paced environment.
- Facilitated hands-on workshops to enhance employee skills and knowledge.
- Assessed training needs through observation and feedback from staff.
- Traveled to different areas to assist in new location openings.
Education
Bachelor's Degree in Human Resource Management - Business
SUNY College At Oswego
Oswego, NY 12.2002 - 05.2005
Associates Degree in Accounting - Business
Bryant & Stratton College
Liverpool, NY 09.2000 - 12.2002
Associates Degree in Business Management - Business
Bryant & Stratton College
Liverpool, NY 09.2000 - 11.2002
Skills
- Management
- Customer Service
- Communication
- Organization
- Time Management
Timeline
Pre-loader
UPS
12.2025 - Current
Customer Service / Ice-Cream Maker
Hickory Hill Golf Course
09.2021 - Current
Home Health Aide
Arise
09.2017 - 04.2023
Management Trainer
Dunkin' Donuts Franchising
11.2003 - 04.2007
Bachelor's Degree in Human Resource Management - Business
SUNY College At Oswego
12.2002 - 05.2005
Associates Degree in Accounting - Business
Bryant & Stratton College
09.2000 - 12.2002
Associates Degree in Business Management - Business
Bryant & Stratton College
09.2000 - 11.2002