Amy Butler
Marysville,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
17
17
years of professional experience
Work History
Office Manager
Hawkins Exteriors
07.2019 - Current
- Managed office operations while scheduling appointments for department managers.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Submit Building Permits to multiple Cities and Counties
- Invoice and bill all jobs for Hawkins Exteriors including Change Orders and less retention
- Prep and calculate timecards for employees
- Maintained computer and physical filing systems.
- Maintained accurate financial records by reconciling accounts receivable transactions regularly to ensure balanced budgets.
- Build and maintain relationships with customers, personnel and staff
- Ability to answer multi-phone systems
- Full use of QuickBooks
- Keyholder
Cosmetologist
Graceful Beauty
Yuba City, CA
01.2012 - 01.2022
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Accurately cut clients hair to the requested style with precision
- Suggested treatments and styles to suit customer appearance and fashion choices.
Supervisor
Legion Furniture
Sacramento, CA
06.2007 - 01.2011
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Verified contents of outgoing shipments
- Ensured proper shipping and timely delivery of products
- Handled 75% of Company Clientele
- Provided profound customer service
- Resolved customer complaints
- Maintained inventory
Education
State Cosmetology License -
CA College of Barbering and Cosmetology
Yuba City, CAAssociates Degree in Social, Behavioral and American Studies -
Coastline Community College
Fountain Valley, CASkills
- MS Word/Excel
- Intuit QuickBooks
- OSHA 10 Certified
- First Aid/CPR Certified
- Permit Submittal
- Process Evaluation
- Strategic Planning
- Time Management
- Reliable & Diligent
- Customer Service
- Office Management
- Clear oral/written communication
Timeline
Office Manager
Hawkins Exteriors
07.2019 - Current
Cosmetologist
Graceful Beauty
01.2012 - 01.2022
Supervisor
Legion Furniture
06.2007 - 01.2011
State Cosmetology License -
CA College of Barbering and Cosmetology
Associates Degree in Social, Behavioral and American Studies -
Coastline Community College