Summary
Overview
Work History
Education
Skills
Guest Relations
Timeline
Generic

Amy Callahan

Indianapolis,USA

Summary

Experienced administrative assistant skilled in fostering positive relationships with superiors, colleagues, and visitors. Demonstrates proficiency in handling sensitive issues with tact and professionalism. Effectively addresses concerns and provides suggestions in a confidential manner. Thrives in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Caregiver

Self-employeed
08.2022 - Current
  • Full-time

Sales Representative

Linden Tree
10.2020 - 12.2021
  • Greet customers warmly and create a welcoming environment
    Assist customers with product selection, questions, and recommendations
    Operate cash register and handle transactions accurately (cash, credit, returns, etc.)
    Stock shelves, restock merchandise, and organize displays
    Maintain cleanliness of the store, fitting rooms, and stockroom
    Monitor inventory levels and report shortages or damages
    Follow company policies and procedures, including safety and loss prevention
    Help meet or exceed store sales goals
    Collaborate with team members and communicate effectively with management

Administrative Assistant to the Principal

Noblesville Schools
06.2016 - 06.2019
  • Manage the principal’s calendar, appointments, and meeting schedules.
    Draft, edit, and distribute correspondence and school communications.
    Prepare reports and documents.
    Assist with scheduling and logistics for school-wide events.
    Maintain confidential student files
    Front Office Duties:Serve as the primary point of contact for all front desk inquiries (in-person, phone, email).
    Greet and assist visitors, ensuring compliance with school security protocols.
    Monitor student attendance records and follow up on absences and tardies.
    Issue late slips, dismissals, and visitor passes.
    Maintain sign-in/out logs for students, staff, and visitors.
    Distribute mail, packages, and school-wide notices.
    Student & Staff Support:Assist students who visit the office for minor health needs or concerns.
    Coordinate substitute teacher check-in and maintain daily attendance for staff.
    Support teachers and staff with general office tasks (copies, forms, schedules, etc.).
    Track and record discipline referrals or incident reports, as directed.
    Other Duties:Order and maintain inventory of front office supplies.
    Provide backup support for health room or nurse if needed (non-medical).
    Collaborate with counselors, nurses, and administration on student needs.
    Participate in school safety drills and emergency preparedness.

Administrative Assistant

Hamilton Southeastern Schools
05.2012 - 11.2015
  • Administrative Support to Principal:Manage the principal’s calendar, appointments, and meeting schedules
    Draft, edit, and distribute correspondence and school communications.
    Prepare reports and documents.
    Assist with scheduling and logistics for school-wide events and meetings.
    Maintain confidential student files.
    Front Office Duties:Serve as the primary point of contact for all front desk inquiries (in-person, phone, email).
    Greet and assist visitors, ensuring compliance with school security protocols.
    Monitor student attendance records and follow up on absences and tardies.
    Issue late slips, dismissals, and visitor passes.
    Maintain sign-in/out logs for students, staff, and visitors.
    Distribute mail, packages, and school-wide notices.
    Student & Staff Support:Assist students who visit the office for minor health needs or concerns.
    Coordinate substitute teacher check-in and maintain daily attendance for staff.
    Support teachers and staff with general office tasks (copies, forms, schedules, etc.).
    Track and record discipline referrals or incident reports, as directed.
    Other Duties:Order and maintain inventory of front office supplies.
    Provide backup support for health room or nurse if needed (non-medical).
    Collaborate with counselors, nurses, and administration on student needs.
    Participate in school safety drills and emergency preparedness.

Education

General Studies - Behavioral Sciences

Indiana University
Bloomington
12.1992

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Dependability
  • Reliability and punctuality
  • Flexible scheduling
  • Attention to detail
  • Conflict resolution
  • Licensed driver
  • Professionalism and discretion
  • Multitasking and organization
  • Teamwork and collaboration
  • Organizational skills

Guest Relations

  • While reporting directly to the school principal my duties and responsibilities included:
  • Data input and maintain records.
  • Answer telephone, take messages and direct calls as needed.
  • Greet parents and other guests in a friendly manner.
  • Monitor building visitors, sign-in sheets and distribution of name tags.
  • Fill in for nurse as needed.
  • Take daily attendance and keep attendance records.
  • Make phone calls on student absences that were not called in.
  • Enroll new students, obtain pertinent paperwork (birth certificate, immunizations, special concerns, etc.) and make up new student folders.

Timeline

Caregiver

Self-employeed
08.2022 - Current

Sales Representative

Linden Tree
10.2020 - 12.2021

Administrative Assistant to the Principal

Noblesville Schools
06.2016 - 06.2019

Administrative Assistant

Hamilton Southeastern Schools
05.2012 - 11.2015

General Studies - Behavioral Sciences

Indiana University

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