Amy Camire
Phoneix,AZ
Summary
Dynamic professional with a proven track record at AG Adjustments, enhancing collections efficiency through strategic planning. Skilled in conflict resolution and customer relationship management, I excel at identifying needs and delivering tailored solutions, resulting in increased customer satisfaction and loyalty. Strong team collaborator with expertise in invoice management.
Overview
10
10
years of professional experience
Work History
Customer Service Sales Representative
Cash1
01.2024 - 12.2024
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Accounts Payable Clerk
Jest Enterprises Inc.
05.2022 - 06.2023
- Reviewed vendor invoices for 5 stores for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
Senior Commercial Accounts Collections Manager
AG Adjustments
08.2019 - 04.2021
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Oversaw daily posting of payments to customer accounts.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
Assistant to General Manger
Uniforms Manufacturing
05.2015 - 06.2019
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Education
Certificate - Medical Assistant
Kaplan College
Phoenix10-2011
Skills
- Sales strategies
- Customer relationship management
- Product knowledge
- Conflict resolution
- Invoice management
- Data entry
- Team collaboration
Work Preference
Work Type
Full TimeWork Location
RemoteTimeline
Customer Service Sales Representative
Cash1
01.2024 - 12.2024
Accounts Payable Clerk
Jest Enterprises Inc.
05.2022 - 06.2023
Senior Commercial Accounts Collections Manager
AG Adjustments
08.2019 - 04.2021
Assistant to General Manger
Uniforms Manufacturing
05.2015 - 06.2019
Certificate - Medical Assistant
Kaplan College
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