Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Caputo

Damascus,MD

Summary

Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Professional Pet Sitter

Pet And Home Care
11.2019 - Current
  • Cultivated and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Conducted initial consultations with potential clients to assess their specific needs and preferences.
  • Administered medication to pets following guidelines from owners.
  • Handled emergency situations calmly and professionally while coordinating appropriate veterinary care when necessary.
  • Provided timely updates and photos to clients to guarantee peace of mind during their absence.


Pet Sitter

Self Employed Services
01.2016 - Current
  • Provided animals with proper attention and care to promote secure environment in owner's absence.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Coordinated and managed complex schedules.
  • Enhanced overall client experience by offering additional home services.


Cashier Team Lead

Michael Kors Outlet
11.2017 - 11.2019
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Communicated with customers and team members to solve problems.

Education

High School Diploma -

Damascus High School
Damascus, MD
05.2017

Skills

  • Interpersonal skills
  • Animal handling expertise
  • Canine Behavior Knowledge
  • Patience and Calmness
  • Adaptability and Resilience
  • Time and complex schedule management
  • Conflict resolution in high stress situations
  • Organization

Certification

RECOVER CPR

Timeline

Professional Pet Sitter

Pet And Home Care
11.2019 - Current

Cashier Team Lead

Michael Kors Outlet
11.2017 - 11.2019

Pet Sitter

Self Employed Services
01.2016 - Current

High School Diploma -

Damascus High School
Amy Caputo