Amy Caputo
Damascus,MD
Summary
Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Professional Pet Sitter
Pet And Home Care
11.2019 - Current
- Cultivated and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Conducted initial consultations with potential clients to assess their specific needs and preferences.
- Administered medication to pets following guidelines from owners.
- Handled emergency situations calmly and professionally while coordinating appropriate veterinary care when necessary.
- Provided timely updates and photos to clients to guarantee peace of mind during their absence.
Pet Sitter
Self Employed Services
01.2016 - Current
- Provided animals with proper attention and care to promote secure environment in owner's absence.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Coordinated and managed complex schedules.
- Enhanced overall client experience by offering additional home services.
Cashier Team Lead
Michael Kors Outlet
11.2017 - 11.2019
- Processed both cash and card purchases and returns.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Communicated with customers and team members to solve problems.
Education
High School Diploma -
Damascus High School
Damascus, MD05.2017
Skills
- Interpersonal skills
- Animal handling expertise
- Canine Behavior Knowledge
- Patience and Calmness
- Adaptability and Resilience
- Time and complex schedule management
- Conflict resolution in high stress situations
- Organization
Certification
RECOVER CPR
Timeline
Professional Pet Sitter
Pet And Home Care
11.2019 - Current
Cashier Team Lead
Michael Kors Outlet
11.2017 - 11.2019
Pet Sitter
Self Employed Services
01.2016 - Current
High School Diploma -
Damascus High School
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