Amy Cassidy
Berrien Springs,MI
Summary
Proven Peer Recovery Coach with a track record of enhancing client engagement in recovery programs at Carol's Hope. Skilled in Substance Abuse Knowledge and Motivational Interviewing, adept at fostering strong community connections and advancing professional development of peers. Demonstrated ability to improve resource access and support services, significantly contributing to client success.
Overview
3
3
years of professional experience
Work History
Peer Recovery Coach/Outreach Coordinator
Carol's Hope/Community Healing Centers
05.2023 - Current
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Gathered information about useful resources and helped coordinate referrals.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success post treatment.
- Strengthened relationships with community partners, enabling better access to resources and support services for clients.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Enhanced client engagement in recovery programs by providing compassionate support and guidance.
Server
Cracker Barrell Old Country Store
06.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Packager
Fapco
01.2022 - 04.2022
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
Education
GED -
Benton Harbor High School
Benton Harbor, MI09.2003
Skills
- Substance Abuse Knowledge
- Resource referrals
- Self-Care Techniques
- Professional ethics
- Relapse Prevention
- Motivational Interviewing
- Referral Networking
- Boundary Setting
Timeline
Peer Recovery Coach/Outreach Coordinator
Carol's Hope/Community Healing Centers
05.2023 - Current
Server
Cracker Barrell Old Country Store
06.2022 - 12.2023
Packager
Fapco
01.2022 - 04.2022
GED -
Benton Harbor High School
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