Amy Chacko
Pembroke Pines
Summary
Professional with strong experience in customer service and retail environments. Adept at maintaining organized, visually appealing displays and managing inventory efficiently. Known for strong teamwork and adaptability, ensuring smooth operations and positive customer experiences. Skilled in cash handling, point-of-sale systems, and communicating effectively with both customers and colleagues.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Front Store Clerk
Publix
09.2023 - Current
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained clean and organized store environment to promote safety and accessibility.
- Stocked shelves with merchandise, ensuring optimal product placement for visibility.
Concession Stand Cashier
Pembroke Lakes Optimist Club
10.2021 - 11.2021
- Processed customer transactions efficiently using point-of-sale system.
- Managed cash handling and balanced cash drawer at end of shifts.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of concession stand area during operations.
- Collaborated with team members to ensure smooth operation during busy events.
- Adapted to changing demands, demonstrating flexibility in a fast-paced environment.
- Learned food safety practices to maintain compliance with health regulations.
Education
High School Diploma - Medicine
Charles W. Flanagan High School
Pembroke Pines, FL06-2026
Skills
- Competent in literacy and numeracy
- Experienced in executing directives
- Strong understanding of product benefits
- Organizational time strategies
- Experience in handling telephone inquiries
- Collaborative communication skills
- Skilled in enhancing customer satisfaction
Certification
Microsoft Outlook (Office 2019)
Intuit Design for Delight Innovator
Entrepreneurship and Small Business
PMI Project Management
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Interests
- Playing Sports
- Enjoy hobbies that combine physical activity with outdoor exploration
- Swimming
- Gym Workouts
- Dancing
- Road Trips
- Historical Exploration
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Crafting and DIY Projects
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
ACTIVITIES
Volunteer at charity events, pediatrics office, dialysis clinic, church events, e.t.c
Timeline
Front Store Clerk
Publix
09.2023 - Current
Concession Stand Cashier
Pembroke Lakes Optimist Club
10.2021 - 11.2021
High School Diploma - Medicine
Charles W. Flanagan High School
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