Amy Chandler
Mason,TN
Summary
Dynamic Depot Manager at Forward Air with a proven track record in optimizing operational efficiency and enhancing team performance. Skilled in staff training and transportation planning, I successfully implemented process improvements that boosted service reliability and fostered collaboration. Committed to achieving organizational goals through effective communication and problem-solving.
Overview
13
13
years of professional experience
Work History
Depot Manager
Forward Air
10.2017 - 12.2025
- Oversaw daily operations, ensuring compliance with safety regulations and operational protocols.
- Managed workforce scheduling to optimize labor efficiency and meet service demands.
- Trained and mentored staff on best practices in logistics and depot management.
- Coordinated maintenance schedules for equipment, minimizing downtime and improving service reliability.
- Ensured compliance with company policies, safety regulations, and industry best practices.
- Coached, developed and trained current team members to reach business metrics.
- Maintained accurate records of inventory levels, shipments, deliveries, and other essential documentation for the depot's operation.
- Established clear expectations for personnel performance by setting achievable targets aligned with organizational objectives.
Intermodal Dispatcher
Nickey Warehouses Inc
10.2012 - 08.2017
- Coordinated intermodal logistics operations to ensure timely and efficient cargo movement.
- Monitored shipment statuses and addressed potential delays proactively to maintain schedule integrity.
- Collaborated with carriers and clients to optimize transportation routes and reduce operational costs.
- Implemented process improvements resulting in enhanced communication between dispatch teams and drivers.
Education
Associate of Applied Science - Surgical Technology
Concord Career
Memphis, TNSkills
- Warehouse operations
- Operational efficiency
- Staff training and development
- Transportation planning
- Fleet management
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Team collaboration
- Verbal and written communication
- Decision-making
- Adaptability and flexibility
Timeline
Depot Manager
Forward Air
10.2017 - 12.2025
Intermodal Dispatcher
Nickey Warehouses Inc
10.2012 - 08.2017
Associate of Applied Science - Surgical Technology
Concord Career