Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Chastain

Plattsmouth,NE

Summary

Qualified Training Coordinator with 10 years of scheduling, managing and facilitating training experience. Enthusiastic about contributing to successful training programs. Knowledgeable about coordinating schedules and program implementation.

Skilled Administrative professional specializing in supporting training activities. Sets up facility spaces, coordinates program materials and collects valuable feedback from participants. Proficient in Relias, and Microsoft

Background includes organizing classes, materials and equipment for CPR,CPI, Nurtured Heart Approach, Youth Mental Health First Aid and C3 De-Escalation training courses.

Organized, proactive and flexible team player with excellent multitasking and time management skills.

Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Offering 10 years of related experience.

Overview

19
19
years of professional experience

Work History

Learning and Development Training Coordinator

Heartland Family Service
Omaha, NE
03.2019 - Current
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
  • Provided delivery of training courses by scheduling meeting rooms and managing team calendars.
  • Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
  • Created reports and provided administrative support of training systems and databases such as Relias and SharePoint.
  • Developed and implemented updating training programs for 500 employees.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
  • Facilitated/and or scheduled trainings to meet agency requirements and program goals
  • Collaborated with HR in facilitating Onboarding to new hires regarding agency culture and training opportunities

Home Care Aide Director

Mills County Public Health
Glenwood, IA
11.2016 - 03.2019
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Supervised Home Care Aides that cared for patients to keep them safe in their homes
  • Performed client assessments and service scheduling, and client case management
  • Provided and managed staff yearly trainings
  • Taught Nurtured Heart Approach to community members and Adolescent Sexual Health to local students

DECAT/Early Childhood Director

Boost4Families
Glenwood, IA
02.2005 - 11.2016
  • Managed and Dispersed monies for multiple government (state and federal) funding streams for programs for children 0-18
  • Organized and facilitated community and board meetings
  • Managed, maintained and monitored all budgets regarding expenditures and budget guidelines
  • Wrote and managed contracts for multiple programs covering three counties in Iowa
  • Provided program oversight to ensure that the programs provided services in the best interest of the children in three counties.

Program Manager

Embrace Iowa
Glenwood , IA
12.2012 - 07.2014
  • Supervised staff that do direct services with children and young adults with special needs
  • Wrote and managed grants for new programs
  • Provided direct care to clients with special needs
  • In charge of tracking and providing trainings for all staff
  • Facilitate meetings and trainings
  • Monitor staff case notes and timesheets prior to billing
  • Networking with other agencies and community members
  • Taught Youth Mental Health

Education

Bachelor of Science - Human Services And Family Science

University of Nebraska - Lincoln
Lincoln, NE
05.1994

Skills

  • Training Materials and Documentation
  • Employee Interviewing
  • Orientation and Onboarding
  • Materials Organization
  • Group Discussion Facilitation
  • Coaching and Development
  • Resource Coordination
  • Social Services Support

Timeline

Learning and Development Training Coordinator

Heartland Family Service
03.2019 - Current

Home Care Aide Director

Mills County Public Health
11.2016 - 03.2019

Program Manager

Embrace Iowa
12.2012 - 07.2014

DECAT/Early Childhood Director

Boost4Families
02.2005 - 11.2016

Bachelor of Science - Human Services And Family Science

University of Nebraska - Lincoln
Amy Chastain