Summary
Overview
Work History
Education
Skills
Timeline
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Amy Chavarria

Colorado Springs,CO

Summary

Dynamic professional with a proven track record at Hillstone Restaurant Group, excelling in customer service and team leadership. Bilingual in English and Spanish, leveraging exceptional communication skills to foster relationships and enhance operational efficiency. Have 8+ years of customer service experience, with proven relationship-building and time management skills in a fast-paced environment. Experienced in inventory management, consistently delivering results through innovative problem-solving and effective collaboration.

Overview

5
5
years of professional experience

Work History

Home Tutor Volunteer

Self-employeed
Colorado Springs, CO
09.2024 - Current
  • Developed interactive learning environment using diverse instructional techniques such as lectures and discussions.
  • Maintained current knowledge of curriculum changes to deliver effective tutoring.
  • Fostered enthusiasm for learning by designing engaging and relevant lessons.
  • Prepared handouts, study materials, and teaching aids to support student comprehension.

Server/Barista

Hillstone Restaurant Group
Denver, CO
03.2021 - 05.2024
  • Memorized the entire line of menu items, including prices and special discounts.
  • Answered phone calls and in-person inquiries with competence, thoroughness, and willingness.
  • Remained courteous and calm, even during moments of customer dissatisfaction.
  • Helped train and develop ten new employees.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Assistant Manager of Operations

Qdoba Eats
Denver, CO
03.2020 - 03.2021
  • Monitored inventory levels and placed orders to maintain optimal stock levels.
  • Coordinated implementation of new processes and systems to enhance operational efficiency.
  • Established plans and budgets to monitor progress and measure outcomes.
  • Utilized strong verbal communication skills to engage customers and assess needs.

Education

Biomedical Engineering

University of Nevada, Las Vegas
Las Vegas, NV

Skills

  • Bilingual (native-level English and Spanish)
  • Proficient in computer skills
  • Excellent communication and analytical skills
  • Exceptional team-oriented skills
  • Supervision and leadership
  • Customer service relations
  • Inventory management

Timeline

Home Tutor Volunteer

Self-employeed
09.2024 - Current

Server/Barista

Hillstone Restaurant Group
03.2021 - 05.2024

Assistant Manager of Operations

Qdoba Eats
03.2020 - 03.2021

Biomedical Engineering

University of Nevada, Las Vegas