Amy Christenson
PeopleSoft Professional
Round Hill,VA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Global PeopleSoft Implementation Manager
Learning Tree International Inc.
11.2013 - Current
- Manage day to day support and new development of PeopleSoft 9.2 Global Financials to include Procure to Pay, Order to Cash, Record to Report and custom Direct Cost application.
- Enhanced customer satisfaction by resolving issues and problems promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored team members for career advancement, fostering a pipeline of future leaders within the organization. Trained functional users on tools and techniques to improve self sufficiency.
- Streamlined workflows by identifying bottlenecks and proactively addressed the challenges.
- Ensured compliance with industry regulations and legal requirements by implementing policies for team. Responsible for the company annual SOX IT Audit.
- Reduced operational costs through comprehensive process improvement initiatives and resource management. Developed and automated instructor billing application to include AWE approvals and Voucher Payment Request.
- Development and maintenance of interfaces between custom CRM to PeopleSoft using SQL Server SSIS, Integration Broker and SQR.
- Development and maintenance of reporting using nVision, Crystal, BI Publisher, SQR and PS Query
- Managed, and performed PeopleSoft 8.9 to 9.2 Upgrade to include development, system and end user testing.
Principle Consultant
Oracle Corporation
10.2010 - 11.2013
- Managed end-to-end testing lifecycles for multiple clients from requirements gathering to post-deployment validation.
- Managed a cross-functional team of developers,testers, and security consultants from requirements gathering to post-deployment validation.
- Managed pre-release quality assurance processes, ensuring development met rigorous standards for functionality, performance, and security before deployment.
- Facilitated workshops with stakeholder groups to gain consensus on priorities and approaches for tackling identified issues or opportunities.
- Presented project updates during executive meetings to maintain transparency around progress towards key objectives while addressing any concerns raised by leadership stakeholders.
- Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.
- Enhanced testing processes by implementing automation tools and reducing manual efforts to include PeopleSoft test framework.
- Implemented robust documentation practices that facilitated knowledge sharing within the development team and improved overall productivity.
- Monitored project milestones closely ensuring timely deliveries without compromising on quality standards.
- Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.
- Designed and implemented Oracle Database Vault, Audit Vault and Data Masking.
- Drove quality improvements by identifying root causes of recurring testing issues and implementing corrective actions.
- Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation.
Manager
Unisys Corporation
02.2008 - 11.2010
- Led diverse teams of development and testing professionals in successfully completing complex implementations on time and within budget constraints to include NFC EmpowHR and Administrative Office of the U.S. Courts.
- Created detailed project plans outlining scope, timeline, resources, and deliverables, ensuring all stakeholders were aligned with expectations.
- Researched and resolved barriers to successful system functionality, improving support, and issue resolution
- Designed and developed test scripts, monitored SDLC to ensure activities were in line with industry standards and certification (e.g ISO9000), and drove efforts to bring activities into conformance with such standards.
- Participated in fit gap sessions with clients in particular to support the design and development of agency specific workflow
- Implemented robust documentation practices that facilitated knowledge sharing within the development team and improved overall productivity.
- Developed customized proposals for diverse clients, addressing their unique requirements and effectively showcasing company capabilities.
- Enhanced proposal acceptance rate by developing persuasive and compelling content for client presentations.
Consultant
LTC Solutions
11.2007 - 02.2008
- Designed, developed, and implemented PeopleSoft applications based on analyzed requirements for Navy Standard Integrated Personnel System (NSIPS) program.
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Contributed innovative ideas during brainstorming sessions, driving project success through creative problem solving.
- Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
- Developed comprehensive documentation to facilitate seamless handoff to other team members.
Consultant
Diamond Data Systems
01.2006 - 11.2007
- Designed, developed, and implemented PeopleSoft applications based on analyzed requirements for Empower HR program.
- Day to day support for production issues and problems for Empower HR.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Supervised developers, assigned tasks and monitored performance against targets.
PeopleSoft Applications Architect
Lower Colorado River Authority
01.2003 - 01.2006
- PeopleSoft Supply Chain Lead for PeopleSoft 7.5/8.0.
- PeopleSoft Supply Chain Techno/Functional Lead for 7.5 to 8.0 upgrade.
- Designed intuitive reporting environment to chart and report real time statistics on procurement, resulting in increased customer satisfaction and engagement.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
Bachelor of Science - Information Technology Management
American Intercontinental University
05.2001 - 05.2006
Skills
Advanced PeopleTools Knowledge
undefinedCertifications Publications Memberships
- Certified PeopleSoft PeopleTools Instructor
- Certified PeopleTools Globalization Instructor
Certification
PeopleSoft PeopleTools Trainer
Beekeeper
I care for my buzzing buddies by maintaining their hives, ensuring they have a safe and healthy environment to thrive in. This involves inspecting the hives regularly, checking for signs of disease or pests, and making sure they have enough food and space to expand. I also harvest honey, a sweet reward for both the bees and myself. It's a labor of love that keeps me connected to nature and provides me with a sense of fulfillment knowing I'm helping these incredible insects flourish.
Timeline
Global PeopleSoft Implementation Manager
Learning Tree International Inc.
11.2013 - Current
Principle Consultant
Oracle Corporation
10.2010 - 11.2013
Manager
Unisys Corporation
02.2008 - 11.2010
Consultant
LTC Solutions
11.2007 - 02.2008
Consultant
Diamond Data Systems
01.2006 - 11.2007
PeopleSoft Applications Architect
Lower Colorado River Authority
01.2003 - 01.2006
Bachelor of Science - Information Technology Management
American Intercontinental University
05.2001 - 05.2006
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