Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Amy Christianson

South Range

Summary

I'm a versatile and compassionate professional with a strong background as a Certified Nursing Assistant in traveling healthcare, paired with hands-on experience in food service and educational environments. Skilled at delivering quality care and maintaining medical documentation, while also excelling in fast-paced settings that demand adaptability, clear communication, and genuine connection with people of all ages. Recognized for calm problem-solving, dependable teamwork, and consistent, positive feedback from patients and customers alike.

Overview

34
34
years of professional experience

Work History

Traveling CNA

Interim HealthCare of Duluth
Duluth
10.2024 - Current
  • Provided compassionate care to patients in diverse healthcare settings.
  • Assisted patients with daily living activities and personal hygiene needs.
  • Monitored patient vital signs and reported changes to nursing staff.
  • Educated patients and families about health conditions and care plans.
  • Adapted quickly to different environments and patient needs while traveling.
  • Supported emotional well-being of patients through active listening and engagement.
  • Answered call lights promptly to address patient needs in a timely manner.
  • Participated in team meetings to discuss patient progress and plan care strategies.
  • Provided physical support to assist patients in walking, exercising, and moving in and out of bed.
  • Performed vital signs checks such as temperature, pulse rate, blood pressure, respiration rate.
  • Reported any changes in patient's condition or unusual symptoms to the nursing staff.
  • Helped maintain a clean and orderly environment by changing linens on beds, restocking supplies, cleaning equipment.
  • Collaborated with multidisciplinary teams such as nurses, therapists, social workers and others involved in patient care.
  • Ensured all safety protocols were followed when caring for patients at home or during travel assignments.
  • Assisted patients with personal hygiene, including bathing and dressing.
  • Provided assistance with activities of daily living such as toileting, grooming, feeding and ambulation.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Planned and served meals and snacks to patients according to prescribed diets.

CNA

St. Lukes Medical Hospital
Duluth
12.2021 - Current
  • Assisted nursing staff with patient care and daily living activities.
  • Monitored vital signs and reported changes to healthcare team.
  • Maintained cleanliness and organization of patient rooms and equipment.
  • Provided emotional support and companionship to patients and families.
  • Adhered to safety protocols and infection control procedures daily.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Transported residents within the facility as needed.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.

Prep Cook/Waitress/Assistant Bartender

Covered Wagon Bar & Restaurant
Lake Nebagamon
01.1992 - Current

Prep Cook:

  • Prepared ingredients by chopping, slicing, and dicing vegetables and proteins.
  • Maintained cleanliness of workstations and adhered to food safety guidelines.
  • Organized storage areas for easy access to ingredients and cooking tools.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.
  • Followed recipes to prepare meals according to customer specifications.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Checked completed orders for correct quantity and quality.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.

Bartender:

  • Prepared and served a variety of cocktails and beverages to customers.
  • Assisted customers with drink selections and provided excellent service.
  • Trained new bartenders on drink recipes and customer service standards.
  • Implemented safety protocols for handling alcohol responsibly.
  • Engaged with patrons to create a welcoming atmosphere and enhance their experience.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Processed payments accurately and efficiently with POS system.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Poured wine, beer, and cocktails for patrons.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Assisted in setting up the bar for service shift.
  • Stocked ice bins and coolers as needed throughout shift.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Collected and organized daily till totals and tips.
  • Cleansed glasses with sanitizing solution after each use.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.

Kitchen Aide

Superior Hospital
Superior
08.2011 - 05.2018
  • Prepared and served nutritious meals to residents in accordance with dietary guidelines.
  • Assisted in maintaining cleanliness and organization of kitchen and dining areas.
  • Collaborated with dietary staff to plan menu options for special dietary needs.
  • Monitored portion size and waste control to maintain cost effectiveness.
  • Operated variety of kitchen equipment to measure and mix ingredients.
  • Performed regular maintenance checks on equipment such as ovens, stoves, fryers.
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Modified existing recipes and created new recipes to meet changing nutritional content needs.
  • Conducted regular performance reviews with kitchen staff to improve efficiency.
  • Supervised a team of 8-10 cooks to ensure quality standards were met.
  • Planned menus for banquets and special events as requested by management.
  • Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
  • Implemented cost-control measures to maintain budgetary guidelines.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
  • Adhered to safety and sanitation standards during food handling and preparation.
  • Supported kitchen staff during meal service to ensure efficient operations.
  • Trained new team members on proper food handling procedures and safety protocols.
  • Set up trays and food service carts to deliver food to residents.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Maintained a safe working environment by following all safety protocols.
  • Followed dietary procedures in accordance with established policies.
  • Treated patients and team members with dignity and respect.
  • Stocked supplies in dining areas as needed.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Assisted in the ordering, receiving, storage, and inventory of food items.
  • Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
  • Packaged and bagged cooked food and prepared items.
  • Managed kitchen operations and ensured compliance with health and safety standards.
  • Supervised and trained kitchen staff on food preparation techniques and hygiene practices.
  • Developed weekly menus in collaboration with management to meet customer preferences.
  • Ordered and maintained inventory of food supplies, minimizing waste effectively.
  • Implemented cost-control measures to maintain budgetary requirements for food production.
  • Resolved customer complaints promptly by addressing issues with food quality or service.
  • Served as lead cook, guiding and assisting training of less experienced cooks.
  • Cut, chopped and sliced meat and produce to prepare for cooking.
  • Ordered supplies, ingredients, and equipment needed for the kitchen.

Education

High School Diploma -

Superior Senior High School
Superior, WI
06-1986

Some College (No Degree) - Certified Nursing Assistant

Lake Superior College
Duluth, MN

Skills

  • Patient care
  • Vital signs monitoring
  • Medical documentation
  • Team collaboration
  • Active listening
  • Problem solving
  • Adaptability to change
  • Compassionate communication
  • First aid and CPR
  • Clinical assessment
  • Direct patient care
  • Efficient
  • Reliable team leader
  • Time management
  • Clinical documentation management
  • Certified in basic life support (BLS)

Affiliations

Demonstrated strong leadership and teamwork by collaborating effectively with diverse teams in healthcare, food service, and educational settings. Known for compassionate care and reliable support across all roles, consistently earning positive feedback from patients, coworkers, and customers. Adapted quickly to new environments through on-the-job training, embracing challenges with a calm, efficient approach and a focus on continuous improvement

Timeline

Traveling CNA

Interim HealthCare of Duluth
10.2024 - Current

CNA

St. Lukes Medical Hospital
12.2021 - Current

Kitchen Aide

Superior Hospital
08.2011 - 05.2018

Prep Cook/Waitress/Assistant Bartender

Covered Wagon Bar & Restaurant
01.1992 - Current

High School Diploma -

Superior Senior High School

Some College (No Degree) - Certified Nursing Assistant

Lake Superior College
Amy Christianson