Summary
Overview
Work History
Education
Skills
Timeline
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Amy Cintora

Lawton,OK

Summary

Accomplished Administrative Assistant/Office Manager at Cameron University-Athletics, adept in office administration and customer relations. Streamlined invoice processing, enhancing financial accuracy. Proven track record in boosting employee morale and managing budgets, showcasing exceptional Microsoft Excel and dedicated team player skills. Achieved significant improvements in operational efficiency and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Administrative Assistant/Office Manager

Cameron University-Athletics
09.2018 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors..
  • Created requests for travel, purchasing, contracts for services, building repairs, and job openings.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees with training materials for our department in coordination with HR.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed department budgets for 40+ accounts and balanced each month.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs, and records to quickly handle all documentation for any communication across campus.

Campus Admissions Representative

Platt College
02.2017 - 09.2018
  • Presented at various off-campus events, raising awareness about the institution''s offerings and generating interest.
  • Enhanced student enrollment by conducting engaging campus tours and informational sessions.
  • Served as a primary point of contact for prospective students and families, addressing concerns promptly and professionally during their decision-making process.
  • Communicated with other admissions staff and campus executives on progress of enrollment for incoming students
  • Participated in ongoing professional development opportunities to stay up-to-date with industry trends and best practices in admissions processes, enhancing overall effectiveness as a Campus Admissions Representative.

General Manager

Beauty Brands
10.2014 - 10.2016
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Assistant Manager-Operations

Ulta
05.2014 - 10.2014
  • Improved customer satisfaction rates by closely monitoring service quality and addressing issues promptly.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Optimized inventory management by implementing accurate forecasting methods and efficient ordering processes.
  • Oversaw facility maintenance tasks to ensure a safe, clean, and well-functioning workplace for employees and customers alike.

Education

Medical Assisting Certificate - Medical Assisting

Galen College of Medical And Dental Assistants
Modesto, CA
10.2001

High School Diploma -

Los Banos High School
Los Banos, CA
06.1998

Skills

    Customer Service

    Data Entry

    Computer Skills

    Office Administration

    Microsoft Word

    Microsoft Excel

    File Organization

    Microsoft Outlook

    Documentation and Recordkeeping

    Customer Relations

    Office Management

    Dedicated Team Player

    Invoice Processing

Timeline

Administrative Assistant/Office Manager

Cameron University-Athletics
09.2018 - Current

Campus Admissions Representative

Platt College
02.2017 - 09.2018

General Manager

Beauty Brands
10.2014 - 10.2016

Assistant Manager-Operations

Ulta
05.2014 - 10.2014

Medical Assisting Certificate - Medical Assisting

Galen College of Medical And Dental Assistants

High School Diploma -

Los Banos High School

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Amy Cintora