AMY LOUISE COFFEY
Yonkers
Summary
Results-driven Business graduate with a strong background in customer service, inventory management and sales growth. Proven ability to work effectively in fast-paced environments ,prioritize tasks and manage multiple projects. Skilled in data analysis , inventory control and visual merchandising.
Overview
8
8
years of professional experience
Work History
Manager
ODONOUGHUES RESTAURANT
TIMES SQUARE NEW YORK
01.2022 - Current
- Resolved any issues and ensured customer satisfaction
- Implemented strategies to drive sales growth such as promotions and upselling
- Analyzed sales data, inventory levels and customer feedback to inform business decisions
- Demonstrated adaptability and flexibility responding to changing customer needs
- Developed leadership and team management skills
Clerical Officer
HSE
Ennis, Clare , Ireland
05.2021 - 01.2022
- Managed and maintained accurate records, databases and files.
- Prioritized tasks and managed multiple projects
- Interacted with colleagues ,management and clients
- Maintained accurate records, processing documents
Quality assurance (QA) Data Analyst
Vitalograph Ltd
Ennis, Co. Clare , Ireland
02.2019 - 05.2020
- Analyzed complex data sets to identify trends, insights and opportunities for improvement
- Utilized statistical models and data visualization techniques to inform decision-making
- Conducted thorough analysis to identify root causes of issues and developed effective solutions
- Collaborated with cross-functional teams to implement process improvements and drive results
- Demonstrated attention to detail and accuracy in data analysis and reporting
- Developed strong analytical and problem-solving skills, applicable to driving business growth and improvement
Retail Assistant
Dunnes Stores
Ennis , Co Clare , Ireland
09.2017 - 09.2018
- Utilized knowledge of women's clothing products to provide excellent customer service and drive sales
- Demonstrated understanding of product assortment and customer needs
- Interacted with customers, colleagues and management
- Managed inventory , processed transactions and maintained store appearance
- Prioritized customer service , restocking shelves
Supply Chain associate (college work experience)
Vitalograph Ltd.
Ennis, Clare, Ireland
03.2017 - 06.2017
- Managed inventory, tracked stock levels and ensured product availability
- Assisted in the dispatch and generation of dispatch paperwork for shipments
- Analyzed data to optimize inventory levels, shipping and logistics
- Generated reports required by the Supply Chain and Operations Manager.
- Collaborated with cross-functional teams such as logistics, buying and planning
Education
Bachelor of Business, Level 8 Honor's Degree - Business with Event Management
Limerick Institute of Technology
Limerick , Ireland 01.2018
Skills
- Inventory management- Experience managing inventory in various roles including restaurant and retail
- Data Analysis- Analyzing sales data,inventory levels and customer feedback to inform business decisions
- Time Management- Proven ability to prioritize tasks , manage multiple projects and meet deadlines in fast-paced environments
- Communication- Developed strong communication skills , interacting with customers staff and inventory management
- Problem-Solving- Experienced in resolving issues with customers, staff and inventory management
- Microsoft Office- Proficient in Excel , Word and Powerpoint
- Data Analysis Tools - Excel , Enterprise Resource Planning
Timeline
Manager
ODONOUGHUES RESTAURANT
01.2022 - Current
Clerical Officer
HSE
05.2021 - 01.2022
Quality assurance (QA) Data Analyst
Vitalograph Ltd
02.2019 - 05.2020
Retail Assistant
Dunnes Stores
09.2017 - 09.2018
Supply Chain associate (college work experience)
Vitalograph Ltd.
03.2017 - 06.2017
Bachelor of Business, Level 8 Honor's Degree - Business with Event Management
Limerick Institute of Technology