Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMY LOUISE COFFEY

Yonkers

Summary

Results-driven Business graduate with a strong background in customer service, inventory management and sales growth. Proven ability to work effectively in fast-paced environments ,prioritize tasks and manage multiple projects. Skilled in data analysis , inventory control and visual merchandising.



Overview

8
8
years of professional experience

Work History

Manager

ODONOUGHUES RESTAURANT
01.2022 - Current
  • Resolved any issues and ensured customer satisfaction
  • Implemented strategies to drive sales growth such as promotions and upselling
  • Analyzed sales data, inventory levels and customer feedback to inform business decisions
  • Demonstrated adaptability and flexibility responding to changing customer needs
  • Developed leadership and team management skills

Clerical Officer

HSE
05.2021 - 01.2022
  • Managed and maintained accurate records, databases and files.
  • Prioritized tasks and managed multiple projects
  • Interacted with colleagues ,management and clients
  • Maintained accurate records, processing documents

Quality assurance (QA) Data Analyst

Vitalograph Ltd
02.2019 - 05.2020
  • Analyzed complex data sets to identify trends, insights and opportunities for improvement
  • Utilized statistical models and data visualization techniques to inform decision-making
  • Conducted thorough analysis to identify root causes of issues and developed effective solutions
  • Collaborated with cross-functional teams to implement process improvements and drive results
  • Demonstrated attention to detail and accuracy in data analysis and reporting
  • Developed strong analytical and problem-solving skills, applicable to driving business growth and improvement

Retail Assistant

Dunnes Stores
09.2017 - 09.2018
  • Utilized knowledge of women's clothing products to provide excellent customer service and drive sales
  • Demonstrated understanding of product assortment and customer needs
  • Interacted with customers, colleagues and management
  • Managed inventory , processed transactions and maintained store appearance
  • Prioritized customer service , restocking shelves

Supply Chain associate (college work experience)

Vitalograph Ltd.
03.2017 - 06.2017
  • Managed inventory, tracked stock levels and ensured product availability
  • Assisted in the dispatch and generation of dispatch paperwork for shipments
  • Analyzed data to optimize inventory levels, shipping and logistics
  • Generated reports required by the Supply Chain and Operations Manager.
  • Collaborated with cross-functional teams such as logistics, buying and planning

Education

Bachelor of Business, Level 8 Honor's Degree - Business with Event Management

Limerick Institute of Technology
Limerick , Ireland
01.2018

Skills

  • Inventory management- Experience managing inventory in various roles including restaurant and retail
  • Data Analysis- Analyzing sales data,inventory levels and customer feedback to inform business decisions
  • Time Management- Proven ability to prioritize tasks , manage multiple projects and meet deadlines in fast-paced environments
  • Communication- Developed strong communication skills , interacting with customers staff and inventory management
  • Problem-Solving- Experienced in resolving issues with customers, staff and inventory management
  • Microsoft Office- Proficient in Excel , Word and Powerpoint
  • Data Analysis Tools - Excel , Enterprise Resource Planning

Timeline

Manager

ODONOUGHUES RESTAURANT
01.2022 - Current

Clerical Officer

HSE
05.2021 - 01.2022

Quality assurance (QA) Data Analyst

Vitalograph Ltd
02.2019 - 05.2020

Retail Assistant

Dunnes Stores
09.2017 - 09.2018

Supply Chain associate (college work experience)

Vitalograph Ltd.
03.2017 - 06.2017

Bachelor of Business, Level 8 Honor's Degree - Business with Event Management

Limerick Institute of Technology

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