Amy Coleman
Registered Nurse
Ruther Glen,VA
Summary
Experienced in providing critical patient care, including advanced life support and emergency interventions. Utilizes evidence-based practices to optimize patient recovery and ensure their safety. Possesses extensive knowledge of complex medical equipment and protocols, ensuring efficient and accurate delivery of patient care.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Registered Nurse, IMCU
HCA Johnston-Willis Hospital
Richmond, VA
02.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs
- Mentored new nurses, contributing to a positive work environment and high-quality patient care
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention
- Consistently received positive feedback from patients and families on compassionate care delivery, contributing to an overall culture of excellence.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Marketing Specialist
Galaxy Insurance
Fredericksburg, VA
01.2021 - 11.2021
- Collected and analyzed data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand
- Increased brand awareness by developing and implementing targeted marketing campaigns
- Identified appropriate marketing channels and target customers for campaigns
- Elevated brand reputation through the development of compelling public relations strategies and media outreach efforts
Customer Service Representative
Quantum Assurance International
Fredericksburg, VA
09.2020 - 01.2021
- Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options
- Built proficiency in utilizing multiple software systems to track customer accounts and update customer information
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Responded to customer requests for products, services, and company information
Licensed Insurance Sales Agent
GEICO
Fredericksburg, Virginia
01.2020 - 09.2020
- Developed strong customer service skills while working as an Insurance Agent, including problem resolution and conflict management
- Adhered strictly to all company compliance guidelines while selling insurance products
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension
- Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies
Education
Associate in Applied Science - Nursing
Germanna Community College
Fredericksburg, VA 08.2021 - 12.2023
Skills
- Medication and IV administration
- Cardiac drips
- Telemetry monitoring
- Licensed RN
- Direct Patient Care
- Advanced Cardiac Life Support (ACLS)
- Strong Clinical Judgment
- Acute care expertise
- Patient Assessments
- Tracheostomy care
Certification
ACLS Certification
Timeline
Registered Nurse, IMCU
HCA Johnston-Willis Hospital
02.2024 - Current
Associate in Applied Science - Nursing
Germanna Community College
08.2021 - 12.2023
Marketing Specialist
Galaxy Insurance
01.2021 - 11.2021
Customer Service Representative
Quantum Assurance International
09.2020 - 01.2021
Licensed Insurance Sales Agent
GEICO
01.2020 - 09.2020
ACLS Certification
RN License
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