Amy Colley Allen
Anniston,Alabama
Summary
Hardworking and passionate Registered Nurse with strong organizational skills eager to help achieve company goals and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proven problem solver and excellent communicator. Detail oriented team player with superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Leadership to deliver exemplary level of healthcare service to staff, patients, family, and community. Plan and implement strategies for developing improved health care management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse Home Health Case Manager
Enhabit Home Health
05.2024 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
Registered Nurse Hospice Case Manager
Gentiva Hospice
08.2023 - 05.2024
- Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Participated in continuous professional development to stay current with best practices in hospice case management and end-of-life care.
- Promoted interdisciplinary collaboration by organizing regular team meetings focused on individual patient needs.
Registered Nurse Hospital Leadership Team
Stringfellow Memorial Hospital
11.2021 - 08.2023
- Leads participation for ongoing, integrated quality assessment/improvement activities
- Customer service, communication, problem solving and decision making skills
- Collaborate with departments and staff to cultivate an environment of accountability and high efficiency performance standards by data analysis and concurrent reviews reporting
- Daily chart reviews, EMR, navigation and extraction
- Interpreting/sorting raw data and comparative analysis
- Computer navigation between multiple screens and programs
- Proficient in Microsoft/Outlook programs
- Optimizing care and professionalism
- Support operations by providing feedback on medical/staff trends and ensuring compliance to company policies, legal requirements and regulatory mandates
- Independently manage multiple tasks in fast pace environment
- Data & informatics management
- Overseeing mock surveys; Risk Management
- Hospital leadership team member, meeting participant
- Work as needed as a Registered Nurse with patients and medication administration.
- Developed procedures and strategies for quality assurance, patient services, departmental activities and public relations.
- Organized, directed and coordinated medical and health services according to organizational policies and goals.
Registered Nurse Assistant Director
Stringfellow Memorial Hospital
02.2021 - 11.2021
- Hospital Case Manager, Quality Assurance, Utilization Review, Discharge Planner, Analyst, Patient Safety, Educator
- Maintaining consistent communication with patients and their families to achieve the best outcome by assessing their wellbeing and by connecting them to professional services and community resources
- Coordinate all aspects of medical and supportive services across continuum of care for quality and cost effectiveness
- Administrative attention to detail and clinical expertise to secure reimbursements and financial logistics
- Insurance claims from a variety of payer sources including Medicare, Medicaid and commercial policies, navigation, eligibility and process
- Multifaceted discharge planning
- Accountable for managing a complex, various size queue of assigned accounts including both inpatient and outpatient services
- Phone operations
- Reviews insurance denials and appeals
- Utilized clinical criteria with InterQual
- Manage referrals and relationships with field staff.
Registered Nurse Critical Care
Regional Medical Center Hospital
06.2018 - 02.2021
- Excellent knowledge of nursing care methods and procedures
- Emergent and critical care
- Individualized patient care utilizing the nursing process of assessment, planning, evaluation, and implementation; delegation, medication administration, admission and discharge duties
- Bring empathy and a passion for evidence-based care to the Clinical Experience
- Multitasking and attention to detail
- Patient education to reduce readmission, ensuring a follow up appointment, medication reconciliation, educating on signs and symptoms of their condition, referral to community resources, and caregiver support
- Patient advocate
- Quality compliance
- Charge nurse/preceptor duties.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Education
Registered Nursing -
Gadsden State Community College
Gadsden, Alabama05.2018
Bachelor of Fine Art Photography -
Jacksonville State University
Jacksonville, Alabama12.2011
Associate in Business Management -
Southern Union State Community College
Valley, Alabama05.2008
Advanced Diploma -
Valley High School
Valley, Alabama05.2006
Skills
- Specialty Experience in Critical Care, ICU, ER, Cardiac, Pediatrics, Gynecology, Oncology, Medical Surgical, Infection Control, COVID Ward, Hospital Wide Float Pool Flexibility, Hospice, Home Health, & Education Detail Oriented Assessments and Attentive Care
- Fast Promotion to Hospital Leadership and Management
- Staff Supervision and Preceptorship, Onboarding Orientation, Coordination, Team Lead, Planning & Meeting Facilitator
- Problem Solving, Decision Making, Education, & Counseling
- Case Management and Risk Management
- Raw Data Comparative Analysis Expertise
- Electronic Medical Records and Concurrent Reviews Extraction and Reporting
- Patient and Family Advocacy and Education
- Independently Manage Multiple Fast Pace Tasks
- Proficient in Microsoft and Outlook Programs with Multiple Screens with Complex, Various Size Queues
- Medicare, Medicaid, Commerical, Advantage Insurance Regulatory Compliance, Claims, Review, Reimbursements, Denials, Appeals, and Financial Integrity Logistics
- Exceptional Customer Service and Feedback Result Driven Emotional Intelligence
Certification
- Alabama Multi-State Compact Registered Nurse License, 1-169625, 12/31/25
- BLS Certified, 02/22/25
- ACLS Certified, 02/22/25
- PALS Certified, 11/12/24
References
- Kandi Williams, RMC Vice President Patient Services, 7, (256)-282-0653, kwilliams@rmccares.org
- Sabre Alford, SMH Case Management & Quality Director, 3, (706)-506-2382, slindsey422@gmail.com
- Brittny Woodard, Charge Nurse & Lead Coordinator, 7, (256)-689-0653, brittny1125@gmail.com
- Kristen Cribbs, CVS Store Manager, 10, (256)-530-5282, kristencribbs11@yahoo.com
Certifications
BLS Certification: Expires 02/2025
ACLS Certification: Expires 02/2025
PALS Certification: Expires 11/2024
Timeline
Registered Nurse Home Health Case Manager
Enhabit Home Health
05.2024 - Current
Registered Nurse Hospice Case Manager
Gentiva Hospice
08.2023 - 05.2024
Registered Nurse Hospital Leadership Team
Stringfellow Memorial Hospital
11.2021 - 08.2023
Registered Nurse Assistant Director
Stringfellow Memorial Hospital
02.2021 - 11.2021
Registered Nurse Critical Care
Regional Medical Center Hospital
06.2018 - 02.2021
Registered Nursing -
Gadsden State Community College
Bachelor of Fine Art Photography -
Jacksonville State University
Associate in Business Management -
Southern Union State Community College
Advanced Diploma -
Valley High School