Amy Combs
Indianapolis,IN
Summary
Proven Medical Assistant with a track record of optimizing patient flow and enhancing care quality at Community Orthopedic Specialty Care. Excelled in patient-focused care and EMR/EHR management, boosting efficiency and patient satisfaction. Skilled in patient scheduling and adept at fostering positive patient experiences, demonstrating both hard and soft skills in a high-stakes environment.
Overview
18
18
years of professional experience
Work History
Medical Assistant- Certified
Community Orthopedic Specialty Care
08.2006 - Current
- PRIMARY assistant and surgery scheduling
- Coordinate schedules with both the PA and MD for clinic and surgery
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
- Obtained prior authorization for imaging procedures and surgeries.
Education
Associate of Applied Science - Medical Assistant
Indiana Business College
Indianapolis, IN03.2006
Skills
- Patient-focused care
- Data Entry
- Patient Scheduling
- Patient Flow Management
- Electronic Health Records
- Prioritizing stat orders
- EMR / EHR
Timeline
Medical Assistant- Certified
Community Orthopedic Specialty Care
08.2006 - Current
Associate of Applied Science - Medical Assistant
Indiana Business College
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