Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amy Condoluci

Brick

Summary

Highly-motivated office manager with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Office & Membership Manager

Marine Trades Association of NJ
Brielle
03.2018 - Current
  • Coordinates all office activities and operations for not-for-profit organization with over 300 members.
  • Manages member relations, exhibitor needs, and new member prospecting effectively.
  • Facilitates board meetings, including coordination and minute-taking.
  • Coordinates logistics for multiple boat shows and exhibitions across various locations.
  • Executes daily office tasks to ensure smooth operations.
  • Oversees all financial transactions, including invoicing, payment posting, and generating reports.
  • Maintains accountability to Board of Directors Treasurer and Executive Director for financial management.
  • Develops strategies to enhance member engagement and participation.
  • Resolves customer service issues promptly to maintain member satisfaction.

Front End Customer Service Representative

Whole Foods Market
Spring Lake-Wall
02.2016 - 03.2018
  • Facilitated payments from customers while providing them with exemplary customer service. Daily shift entailed high-quality engagement with an average of 70-150 individual customers ensuring the Whole Foods experience and brand was well represented.
  • Answered phones, handled customer returns, responded to customer complaints, supported all cashiers.
  • Maintained proper till in cash drawer at all times; provided positive interaction with customers by giving helpful guidance regarding sales promotions, coupons, and location of products.
  • Led a team of Whole Foods customer service reps in staffing the 2016-2017 Thanksgiving/Christmas Holiday table; my team was responsible for a record revenue of all WF Markets in the Northeast Region.

Executive Assistant to President/Marketing Manager

EMCvenues
Brielle
09.2004 - 01.2011
  • As Executive Assistant, pro-actively engaged with both venues and meeting professionals for this full-service event and conference planning business. Daily handled all incoming calls/emails/messages. Coordinate President’s calendar/travel. Also responsible for Salesforce updates (CRM tool) and edited quarterly publication.
  • As Marketing Manager, oversaw the profitable management of two annual MEET trade show conferences with each attended by over 500 attendees. Duties included attendee management, registration, trade show set-ups and coordination; oversaw editing and production of all conference materials including signage and travel logistics.

Education

Bachelor of Arts - English

Hope College
Holland, MI
05-1988

Skills

  • Microsoft Office Suite
  • QuickBooks Online
  • Event coordination
  • Active listening
  • Notary public
  • Advisory board membership

References

References available upon request.

Timeline

Office & Membership Manager

Marine Trades Association of NJ
03.2018 - Current

Front End Customer Service Representative

Whole Foods Market
02.2016 - 03.2018

Executive Assistant to President/Marketing Manager

EMCvenues
09.2004 - 01.2011

Bachelor of Arts - English

Hope College

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