Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Amy Conrad, SHRM-CP

Cuyahoga Falls,OH

Summary

Experienced and enthusiastic Human Resources Professional with exceptional communication and coaching skills, offering nearly 17 years of Generalist, Business Partner and Management experience in both the Private and Public sectors. I bring a strong record of using my forward-thinking and compassionate approach enhancing employees and business relations. My background is strong and confident directing hiring practices, designing pay structures, labor relations, investigations, developing employee policies, unemployment processing, BWC full spectrum working knowledge, FMLA and LOA, managing employee payroll and benefits and working with executive team to develop mutual goals.

Overview

15
15
years of professional experience

Work History

Human Resources Business Partner

Roechling Automotive
10.2023 - Current
  • Point person for employee relations matters.
  • Employee relations process to investigate and recommend next steps in order to best safeguard the business.
  • Consultant to management on Human Resources related issues while providing guidance when appropriate.
  • Provide performance management guidance (Action Plans, disciplinary actions, coaching)
  • Provides HR policy guidance and interpretation to employees.
  • Lead employee disciplinary meetings, terminations, and investigations.
  • Assesses and anticipates HR-related needs and communicates to appropriate parties.
  • Formulates relationships with management and employees to improve work relationships, build morale and increase productivity and retention.
  • Build, maintain, and continuously improve upon HRIS system in support of every functional area of human resources, including, but not limited to: payroll, benefits, recruiting, employee relations, talent management, engagement and retention, and training in addition to being directly responsible for: HR information systems and database administration.
  • Educate the organization on organizational policies.
  • Research, evaluate, and interpret trends and emerging human resources issues.
  • Coordinate the development and implementation of programs, special projects and other initiatives
  • Participate in the development, coordination, and implementation of changes and/or improvements in fiscal, human resources, and/or other management systems and procedures for the department.

Human Resources Manager

Miller’s Rental and Sales
04.2023 - 10.2024
  • Developed strategies for assessing, maintaining, and developing a positive culture.
  • Ensured employees' engagement, understanding, and embrace the mission, vision, and values demonstrating such values in everyday business.
  • Ensured the implementation of policies and procedures that reinforce corporate values.
  • Facilitated and supported relationships among the leadership team through collaboration and communication.
  • Monitored and addressed concerns regarding team dynamics and employee relations issues
  • Facilitated coaching and counseling as needed
  • Ensured communication cascades throughout the organization.
  • Consulted with the leadership team to forecast and plan for talent needs to meet company objectives.
  • Managed talent acquisition efforts to attract and retain new employees including job posting, applicant screening interviewing, and onboarding
  • Administered and participated in benefits and wellness programs for the company.
  • Ensured that programs and offerings are in place that will attract, motivate, reward, and retain talent.
  • Maintained and developed accurate job descriptions.
  • Stayed informed of evolving legislation to determine new trends in the field of Human Resources.
  • Superior verbal and written communication skills.
  • Ability to work with and maintain confidential information.
  • Excellent conflict resolution/problem-solving skills
  • Highly sensitive and compliant to the confidential nature of the HR role.

Human Resources Generalist

Stow-Munroe Falls City School District
06.2009 - 04.2023
  • Benefits Administration (Medical, Dental, Life, and FSA Accounts) all aspects including but not limited to; open enrollment, ACA reporting, processing changes, beneficiary changes, and answering/supporting employees with questions and concerns
  • Manages Leave of Absence; Family Medical Leave (FMLA), Paid and Unpaid Medical, Parental Leave, Military Leave, and Short / Long Term Disability
  • Worker’s Compensation – First report of injury, tracking claims (medical/doctors notes), return to work, fit-for-duty physicals, drug screening, attend Ohio Safety Congress annually, attend Summit County Safety Council monthly, manage and transmit annual compliance report to the Bureau of Worker’s Compensation (PEERP/OSHA LOG)
  • Recruiting, hiring, onboarding, separations, terminations and retirements
  • Experienced Employee & Labor Relations
  • Budgeting, Accounts Receivable / Account Reconciliations
  • Coordination of unemployment claims, policies, and hearings
  • Assist staff with state Department of Education certification/re-certification forms
  • Current/Active member enrolled in Society for Human Resources Management-Senior Certified Professional (SHRM-SCP) certification program, completion Spring, 2023.

Executive Assistant to the Director of Human Resources

Stow-Munroe Falls City School District
06.2009 - 04.2023
  • Perform Executive Administrative Assistant services with a high level of knowledge and judgment
  • Consistently able to perform time-sensitive tasks, confidential matters, and difficult situations independently and/or accordingly
  • Payroll, bi-weekly processing, 1095’s
  • Maintain confidential and privileged information (verbal and written), personnel files, medical records as well as minor/student records (database and paper filing systems) with respect and discretion
  • Uphold board policies and follow administrative guidelines/procedures with a solid knowledge base
  • Compile and prepare agenda information and documents for monthly board meetings
  • Organize events, functions, and meetings involving Executives, Administrators, Staff, and The Public
  • Positive can-do demeanor

Education

Human Resources -

Kent State University
05.2023

Graduated -

Stow-Munroe Falls High School
01.1993

Business Management -

Anne Arundel Community College

Skills

  • Paycom
  • Paycor
  • UKG
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Teams
  • Microsoft Email
  • Microsoft PowerPoint
  • HRIS Platforms
  • Google Docs
  • Google Calendar
  • Google Email
  • Notary 11/25

Affiliations

  • Elected Board Member for the Akron Area Society of Human Resources Management, Workforce Management
  • Active SHRM Member
  • Active AASHRM Member

Timeline

Human Resources Business Partner

Roechling Automotive
10.2023 - Current

Human Resources Manager

Miller’s Rental and Sales
04.2023 - 10.2024

Human Resources Generalist

Stow-Munroe Falls City School District
06.2009 - 04.2023

Executive Assistant to the Director of Human Resources

Stow-Munroe Falls City School District
06.2009 - 04.2023

Human Resources -

Kent State University

Graduated -

Stow-Munroe Falls High School

Business Management -

Anne Arundel Community College

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Amy Conrad, SHRM-CP