Diligent Accounts Payable/Accounts Receivable Clerk with experience in managing financial transactions and maintaining accurate records. Successfully streamlined invoice processing, reducing turnaround time. Demonstrated expertise in account reconciliation and vendor communication. Strong background in medical reception with 15+years of experience, ensuring accurate patient data management and adherence to HIPAA guidelines.
Overview
24
24
years of professional experience
Work History
Accounts Payable/Accounts Receivable Clerk
Optima Environmental Services Inc.
02.2022 - 03.2025
Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
Managed accounts payable aging report to ensure timely payment of vendor invoices.
Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.
Managed vendor database, ensuring accurate and up-to-date information for efficient payment processing.
Matched purchase orders with invoices and recorded necessary information.
Generated invoices upon receipt of billing information and tracked collection progress.
Handled day-to-day accounting processes to drive financial accuracy.
Leveraged accounting software system (QuickBooks) for efficient management of accounts receivable processes.
Managed accounts receivable process, including invoicing, payment tracking, and collections.
Medical Receptionist
Hudson Valley Foot Associates
08.2002 - 07.2018
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Scheduled, rescheduled and handled cancelled appointments and procedures for patients using Medent system software.
Customer Service Representative
United Healthcare
08.2001 - 08.2002
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Routinely answered customer questions, regarding insurance inquires and policy specifics.
Education
Bachelor of Science - Early Childhood Education
Kean University
Union, NJ
05-1989
Skills
Invoice processing
Purchase order management
Efficient payment processing
Multi-Line Phone System (10years)
Organizational Skills
EMR (10 years)
Expense reporting
Proficient in QuickBooks
Data entry
Debt recovery management
Vendor relationship management
Data inputting
Time management
Vendor relations
Petty cash management
Accounts payable management
Accounts receivable management
Timeline
Accounts Payable/Accounts Receivable Clerk
Optima Environmental Services Inc.
02.2022 - 03.2025
Medical Receptionist
Hudson Valley Foot Associates
08.2002 - 07.2018
Customer Service Representative
United Healthcare
08.2001 - 08.2002
Bachelor of Science - Early Childhood Education
Kean University
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