Amy Cornelius

• Conducted pre-trip inspections to maintain vehicle safety and readiness.
• Facilitated communication with students, parents, and school staff to resolve transport issues promptly.
• Implemented safety rules during student boarding and exiting to enhance student safety.
• Operated bus safety lighting to increase safety during bus stop boarding and departing.
• Acquired and maintained certification in basic first aid and CPR.
• Recorded bus malfunctions and repair needs to support timely maintenance and vehicle reliability.
• Cleaned and sanitized bus interiors to lessen germ spread.

Guided branch associates on bank products, services, operational policies, procedures, and transactions.

,Provided Regions Connects support to Business Services, Commercial and Wealth Management Associates ; proactively identify opportunities for process/training improvement; provide guidance regarding bank products, policies and procedures; required the tracking of time.

• Assisted customers with banking inquiries and account management.
• Educated clients on banking products and services available.

• Supervised daily branch operations, ensuring adherence to bank policies and enhancing operational efficiency.
• Coordinated team efforts to uphold high standards of customer service, resulting in improved customer satisfaction.
• Managed customer inquiries and resolved issues efficiently and professionally.
• Trained and mentored new staff members to enhance service delivery.
• Coached and mentored junior staff members.
• Processed customer transactions with accuracy and efficiency, contributing to seamless banking experiences.
• Oversaw cash handling procedures and ensured accurate transactions.
• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

• Handled cash transactions, balanced cash drawers, performed loan payments, and issued cashier's checks.
• Managed cash flow and balanced cash drawers accurately each day.
• Processed customer transactions efficiently and resolved discrepancies promptly.
• Assisted customers with account inquiries and provided product information.
• Implemented security measures, reducing risk of fraud and theft.
• Monitored vault cash levels and coordinated currency orders from Federal Reserve Bank to ensure adequate supply.
• Trained new tellers on operational procedures, enhancing team readiness and compliance.