Summary
Work History
Education
Skills
Timeline
Generic

Amy Cortes

Brooklyn,United States

Summary

Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. I’m very good with merchandise, time management, memorization and multitasking.

Work History

Sales Floor Associate

Pjs Perfume Depot
Brooklyn, United States
06.2020 - 08.2020
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.

Floor Staff Member

Magnolia Bakery
Manhattan
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Developed knowledge about products and sales items to answer customer questions.
  • Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Education

Associate in Psychology - Psychology

Borough of Manhattan Community College of The City University of New York
New York, NY
05.2024

High School Diploma -

Fort Hamilton High School
Brooklyn, NY
06.2022

Skills

  • Retail merchandising expertise
  • Sales expertise
  • People skills
  • Fluent in Spanish
  • Reliable and trustworthy
  • Planning
  • Work ethic
  • Communication
  • Multitasking
  • Credit Card Transactions
  • Espresso Machine Operation

Timeline

Sales Floor Associate

Pjs Perfume Depot
06.2020 - 08.2020

Floor Staff Member

Magnolia Bakery

Associate in Psychology - Psychology

Borough of Manhattan Community College of The City University of New York

High School Diploma -

Fort Hamilton High School

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Amy Cortes